Don’t Settle for a Cold Water Supply

Fast call-outs, upfront pricing, and professional repairs for residential and commercial customers across the Midlands.

Your water heater is one of the most important plumbing fixtures in your home. When you install a new one, Kay Plumbing can help you make sure you’re investing in one that works the best for your needs.

Water Heater Install

Easy New Water Heater Installation

Does a long, hot shower by one family member mean you don’t get any hot water? Does your water temperature cap out at “pretty warm” and never get close to “hot”? When your water tank is too small for your needs or in desperate need of replacement, you can’t put off investing in a new one.

Kay Plumbing will help you figure out what type of water heater you should invest in, and we’ll install it for you. The number we quote you for the new water heater and installation will match the number on your receipt.

technician smiling, Water Heater Install

Upgrade to a Water Heater That Fits Your Needs

Tankless Water Heater Installation

A tankless water heater is popular because it can lower your utility bills, last for as much as 20 years or more, and has on-demand hot water. Depending on how much usage you have, you may need to install more than one tankless water heater. We will look at everything from usage to reliable power to see if tankless systems are right for you.

Solar Water Heater Installation

Solar hot water is more expensive to install in your home, but it can last over 20 years if it’s well-maintained, and it saves significantly on your utility bills. Because it uses solar energy, it’s an environmentally friendly option for heating your water. We can go over the benefits and drawbacks of solar systems, whether you might need a backup system and install what works for you and your home.

Electric Water Heater Installation

Electric water heaters bring the combination of low initial costs with energy efficiency that’s hard to find in other water heaters. They’re easy to install and it’s one of the safest options to choose from. However, you may have higher utility bills, and it might take a longer for the water to heat up. We will discuss the pros and cons and set you up with one that fits your needs.

Tank Water Heater Installation

A tank water heater is probably the most common type of water heater. When it’s sized correctly for the amount of usage, it’s also reliable, and very good at running in multiple places at the same time. However, it can have higher utility bills, and has a relatively low life expectancy. We’ll help you consider the options available.

Natural Gas Water Heater Installation

A gas water heater can be more expensive than other types up front, especially if you don’t already have a gas line in your home. Typically it has cheap utility bills, and it warms water up quickly. Many models can operate in a power outage. We can help you find the model that suits your home and maintenance to make sure it lasts.

Hybrid Water Heater Installation

If you don’t have gas and you’re looking to switch from a tank water heater, a hybrid water heater (a.k.a. a heat pump water heater) is a good option. It has higher upfront costs than other units, but the savings on your utility bills will add up quickly. You can also get rebates and tax credits on a hybrid unit.

Why Work with Kay Plumbing

You don’t need the stress of a plumbing problem! You want professional plumbers who know what they’re doing, who can explain anything you don’t understand clearly, and who won’t rush to make costly replacements for what could’ve been simple fixes.

We arrive when we say we’re going to arrive. We communicate clearly with you about what we’re doing and why. When we give you a quote, we’re upfront about the pricing – there are no hidden fees. And we get the job done right the first time, so you don’t need to call us back.

Plumbing repairs can get messy fast! We won’t leave anything for you to clean up. No matter what mess is left behind from our repair services, we’ll take care of it.

We’ll personally visit your property to speak with you about water filters, new piping or any other plumbing installations you are interested in. We will discuss your budget, what your concerns might be and find a solution for you.


It doesn’t have to break the bank to repair or upgrade your plumbing system. We provide solutions for minor repairs to new installations and everything in between.

We’ve been voted Best Plumber by the Lexington Life Magazine. Across hundreds of reviews, from Facebook, Google, and Angie’s List, we have an average rating of 4.75/5 stars. At our core, we believe in providing excellent service to our customers so their home stays in tip-top shape.

Kay Plumbing has been serving South Carolina since 2008, and we understand how local geography in the state impacts our customers’ plumbing and water services.

Kay Plumbing responds to calls the same day we receive them. If you realize you have an issue at an odd hour or non-business day, don’t worry! We have 24/7 emergency services, so you never need to wonder how long you’ll be waiting to have a serious issue repaired.

You want an expert who knows what they’re doing, who’s reliable, and who has a proven track record. Our founder is a second-generation plumber who understands quality plumbing services. We take pride in our high customer satisfaction rates.

You can reach our team day or night for any plumbing emergency. Whether you’ve got a burst pipe, gas leak, or blocked sewer line, we’re on call 24/7 to protect your home from disaster.

We bring our trucks loaded with anything we can typically expect to need for a repair or installation. In the case we need a spare part, our Lexington warehouse is stocked with almost everything we might need, so the only delay is the drive from the warehouse back to your home.

Frequently Asked Questions

What should I factor in when I think about replacing my water heater?

There are many things to keep in mind when you start preparing to replace an old water heater, like budget and what power sources you have access to. Here are a few important things:

  • How much hot water would you need if everyone in your household was using it at once?
  • What type of fuel will be most economical in the long run? For example, assuming you have the same access to both, would natural gas or standard electric be better for you?
  • How long of a life expectancy would you like?
  • How much maintenance do you want to handle?
  • Do the pros of the system you’re considering outweigh the cons?

Can I install a water heater by myself?

A homeowner can install their new water heater by themself, but they should consider some of the following before committing to a DIY installation:

  • Do you have enough plumbing experience to install it correctly?
  • Is everything you need, like a gas line or gas venting, already set up?
  • Are you fully aware of local plumbing and building codes and how to meet them?
  • Is there a chance you’ll accidentally void your warranty by installing yourself?

We recommend having a water heater installed professionally to be entirely sure it is up to par.

How do I know if I need an expansion tank?

If you have a closed plumbing system, which is often the case for newer homes, then you’ll want an expansion tank. An expansion tank provides extra space when the water heats up, preventing excess pressure inside the main tank. Expansion tanks are required by code.

When you heat water, it expands. In your water heater tank, it cools and heats in a cycle, meaning the tank is expanding and returning to its normal size repeatedly. This wears the tank out and eventually breaks your water heater because of the ever-changing water pressure.

When is it time to get a new water heater?

As your water heater reaches the end of its lifespan, you can watch for signs that it’s time to replace it:

  • Loud noises from your water heater due to sediment buildup, especially if you have a tank
  • Higher utility bills than normal with no change in electric or water usage
  • Less hot water than normal or cold water
  • Discolored water or water that smells metallic

Having maintenance performed at least once a year can extend the life of your water heater.

What does it mean if my water heater is leaking?

A leaking water heater tank is an emergency. In a worst case scenario, this will lead to a tank explosion. Kay Plumbing has same-day and 24/7 emergency plumbing services.

You’ll be able to tell it’s leaking if there’s corrosion in your tank or moisture at the base of your tank. Causes include a broken relief valve, the water being too hot, and high water pressure.

Can I get a water heater repaired, or does it need to be replaced?

If your water heater can be repaired, we recommend that option. If the repair is just putting off more repairs, you’ll probably save money in the long run by getting a water heater replacement, even if it looks more expensive up front.

What’s the difference between a hybrid and tankless water heater?

These on-demand water heaters are similar in a lot of ways – they’re energy efficient, more costly upfront but less expensive on utility bills, and, as the word suggests, they both provide hot water fast. The differences are what will help you decide which you prefer. Here are just a few of them:

  • A hybrid water heater has a tank, so it can handle more usage at once. A tankless water heater is only infinite with a lot of simultaneous usage if you have multiple installed or you also have a storage tank for it.
  • If you only have access to electricity, a hybrid water heater will usually be more cost-effective. If you have access to electricity or gas, a tankless water heater operating on gas will typically be more cost-effective.
  • Another name for the hybrid water heater is “heat pump water heater.” Like the tankless unit, this is a literal name – the hybrid unit doesn’t produce its own heat, but rather uses existing heat around it. If you’re looking for the lowest carbon footprint, it’s the hybrid.
  • A tankless water heater takes up much less space than a hybrid water heater.

If you’re torn on which will suit your needs better, give us a call and we’ll give you advice.


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