Keep the Hot Water Coming with Expert Columbia Plumbers

Fast call-outs, upfront pricing, and professional repairs for residential and commercial customers across the Midlands.

Realizing your hot water heater is broken isn’t fun. Make sure you choose a plumbing company that will be honest with you and won’t try to upsell you while you’re stressed out. Kay Plumbing believes in simple fixes first, and we only suggest costly replacements if we feel it’s really the only solution.

water heater repair by kay plumbing

Save Money and Extend Your Water Heater’s Life

Water heaters are an investment. It pays to take good care of it. An issue with your water heater doesn’t always mean it needs replaced. It may just need a repair. Don’t pay the price of a brand new water heater if the one you have still has years left on its life.

Kay Plumbing will assess your water heater the same day you call. If we can repair it, we will; and if we can’t, we’ll explain why.

water heater repair, columbia

Life-Extending Water Heater Repair Services

Heating Element Repairs

Many small parts and valves make up your water heater, and sometimes one of them needs a replacement. It might be the anode rod, which prevents corrosion inside your tank, or the pressure relief valve, which keeps the interior water pressure from getting too high. These are simple fixes for a professional plumber.

Water Heater Tank Repairs

If you have a leaking tank, the issue could be as minor as a faulty valve or sediment buildup, and as major as interior corrosion of your tank, which is irreparable. We can determine whether it’s a fix or replace situation.

Tankless Water Heater Repairs

Kay Plumbing can handle the repairs of both gas and electric tankless water heater systems. Tankless systems are as susceptible to problems with hard water as traditional units, so make sure it’s being serviced at least once a year to prevent sediment build up.

water heater maintenance by kay plumbing heating cooling

Solar Hot Water Heater Repairs

Solar water heaters have a long lifespan. Regular maintenance and the occasional repair will maximize its life. Because of the technology involved and the fact many of these units have panels installed on the roof, it’s best to hire a professional to diagnose and repair problems.

Gas Water Heater Repairs

Many issues with gas heaters come back to valves that are more cost effective to replace than repair. With the additional factor of natural gas -which can be dangerous if you don’t know how to safely work with it – it’s typically best to call out a plumber.

Electric Water Heater Repairs

When it comes to replacing a heater element or thermostat, it’ll be easiest to call out a professional. We’ll be able to quickly diagnose where the problem is specifically and make the repair.

technician, hot water install repair

Hybrid Water Heater Repairs

Your heat pump water heater runs on electricity, which means some problems only require checking the fuses or flipping a tripped breaker. But if the water is too hot because of an issue like a broken thermostat, or the unit is being noisier than normal and it’s not a simple matter of cleaning the filter or drain, it’s time to call an expert.

Other Water Heater Maintenance Services

Just flushing your water heater once a year of any sediment buildup can extend your heater’s lifespan by preventing unnecessary extra work on the system. No matter what system you have, you’ll want to invest in maintenance on a regular schedule to keep it in top-notch shape.

Why Work with Kay Plumbing

You can’t afford any more down time than necessary. From a broken water heater to an issue processing wastewater, you need working plumbing so your doors don’t have to close and your employees can work in a safe, comfortable environment. You need a reliable plumber who can give you high-quality services on a regular basis and in an emergency.

We arrive when we say we’re going to arrive. We communicate clearly with you about what we’re doing and why. When we give you a quote, we’re upfront about the pricing – there are no hidden fees. And we get the job done right the first time, so you don’t need to call us back.

Plumbing repairs can get messy fast! We won’t leave anything for you to clean up. No matter what mess is left behind from our repair services, we’ll take care of it.

We’ll personally visit your property to speak with you about water filters, new piping or any other plumbing installations you are interested in. We will discuss your budget, what your concerns might be and find a solution for you.


It doesn’t have to break the bank to repair or upgrade your plumbing system. We provide solutions for minor repairs to new installations and everything in between.

We’ve been voted Best Plumber by the Lexington Life Magazine. Across hundreds of reviews, from Facebook, Google, and Angie’s List, we have an average rating of 4.75/5 stars. At our core, we believe in providing excellent service to our customers so their home stays in tip-top shape.

Kay Plumbing has been serving South Carolina since 2008, and we understand how local geography in the state impacts our customers’ plumbing and water services.

Kay Plumbing responds to calls the same day we receive them. If you realize you have an issue at an odd hour or non-business day, don’t worry! We have 24/7 emergency services, so you never need to wonder how long you’ll be waiting to have a serious issue repaired.

You want an expert who knows what they’re doing, who’s reliable, and who has a proven track record. Our founder is a second-generation plumber who understands quality plumbing services. We take pride in our high customer satisfaction rates.

You can reach our team day or night for any plumbing emergency. Whether you’ve got a burst pipe, gas leak, or blocked sewer line, we’re on call 24/7 to protect your home from disaster.

We bring our trucks loaded with anything we can typically expect to need for a repair or installation. In the case we need a spare part, our Lexington warehouse is stocked with almost everything we might need, so the only delay is the drive from the warehouse back to your home.

Frequently Asked Questions

How do I know if my water heater is broken?

The obvious sign we hear about a broken water heater is that we can only get cold water. Sometimes this isn’t the only sign, or even the main one. Here are other things to look out for:

  • You have low water pressure.
  • Your water temperature is inconsistent – from too cold to too hot to finally just right – or lukewarm at best.
  • It takes a long time for your unit to heat water.
  • Your unit is leaking.
  • Your utility bills are increasing but your usage hasn’t changed.
  • Your water heater is nearing the end of its typical lifespan.

If your unit is leaking at the base, immediately call a plumber. All leaks from your water heater need attention as soon as possible, but this type of leak indicates an irreparable issue and can turn into a more serious problem.

How do I know if it’s time to replace my water heater?

It’s good to be aware of the typical lifespan of your unit. If it’s in its upper age range, and/or it’s showing some of the following signs of failure, it’s time to think about what your next unit will be:

  • Discolored water or water with a metallic smell
  • Very little or no hot water, or very hot water
  • Changes in water pressure
  • Higher utility bills despite no change in usage or low water temperature
  • Noises within the unit
  • The cost of repeatedly repairing it costs more long-term than a new water heater would

Kay Plumbing will inspect your unit and give you advice on what to replace it with, if necessary, based on your household, budget, and general water usage.

Why is my water heater leaking? What should I do about it?

Your water heater could be leaking because of an issue with a valve or sediment build up. A plumber should always be called out for a leaking water heater to make sure it’s not a sign of a larger issue. If moisture or puddles are gathering at the base of your water heater, you need to call a plumber immediately because this means you have an irreparable issue within your tank.

How often should I have my water heater flushed?

You should have your water heater flushed at least once a year, and possibly more if you have hard water. Sediment builds up in your system and makes the fixture less efficient in all ways, and it can shorten the water heater’s lifespan. If your water heater is making noises, it’s a good sign there’s been a buildup of sediment that needs to be flushed.

Can I service my water heater myself?

Handy homeowners may choose to repair or maintain their water heaters themselves, and this is often alright if they’re experienced and the issue isn’t overly serious. Just make sure to always shut off electricity or gas power to the unit and let the water cool down before you do any work. You’ll probably want to cut the water supply while you’re working on it, as well.

If you can’t diagnose the problem yourself, or you find it’s bigger than you can handle, it’s best to call out a plumber. The last thing you want is to accidentally make an issue worse.


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