Customer Reviews
We’d Love to Hear About Your Experience! Your Review Means the World to Our Team
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James Taylor0 days agoTrustindex verifies that the original source of the review is Google.
Great. He arrived early. Quickly fix the problem. The charge was exactly the same as the estimate. Same was polite and friendly.Posted on Google
Marsha Jordan1 days agoPosted on Google
Debbie1 days agoKale came out to do the HVAC inspection on my heating system. He was very professional. He was on time and checked my system and replaced air filters for me. Before he left he wanted to know if I had any other questions . I would highly recommend Kale and would ask for him again if he is available.Posted on Google
Peter Iacobelli2 days agoJeff was professional, courteous and informative. Wonderful visit.Posted on Google
wendell hartzog2 days agoJust recently Jeff Brown (HVAC Sup.) at Kay Plumbing , Heating & Cooling completed a 6 month inspection of my HVAC systems. He revealed a few potential issues and provided some realistic solutions which will be instrumental in keeping my systems running smoothly.Posted on Google
Sting Ray Rivers2 days agoPosted on Google
Nathan Parrish2 days agoGreat service and friendly. Derek was on time to give me a free quote on moving my washer to the garage and putting in a new faucet. Need work done Derek is very friendly and sociable and knowledgeable. Update also had Kale come do my hvac maintenance for winter time come today oct 2. He was on time and very friendly. Answered all my questions and good to talk with. Gave me some advice on my relay duct for filters. Getting an estimate done at some point to replace my grates. Thank you kale. Appreciate your helpPosted on Google
laura walls2 days agoVery professional and experienced.Posted on Google
Bryan Nesbit3 days agoDerek Somero was on time for repair, and he was very polite and professional. Repair was done very quickly and correctly. Derek explained in detail the issues he found and how he repaired them. Work site was left very clean as if no one had been here. I would like to give KUDOS to Derek and the Kay Plumbing Company.Posted on Google
Nicholas Castro4 days agoGreat servicePosted on Google
Kurt Fattman4 days agoDerek got held up at the prior appointment, but he was very respectful of the time and went straight to work. He was professional, insightful, and was an all-around good guy to talk with.Posted on Google
Jackie Cominotti4 days agoSydney was prompt and professional (as all my experiences have been all these years!) I would absolutely reccommend your company to anyone in need of your services.Posted on Google
Deborah Phipps4 days agoCame within time frame designated and kept me informed while waiting. Quick, clean courteous.Posted on Google
James Ashbrook4 days agoDerek was great! Answered all our questions and made all necessary repairs. Only flaw is he’s a patriots and bruins fan lol. GO HAWKS AND RAVENS!!!!Posted on Google
Gary Maynard5 days agoTrustindex verifies that the original source of the review is Google.
Took care of the issue. Max was thorough and informative regarding the service and inspection.Posted on Google
S K6 days agoDerek is an outstanding plumber. He clearly knows his craft inside and out and handles every job with real expertise and care. He takes the time to explain the issue, offers practical solutions, and makes sure the customer feels informed and supported throughout. Reliable, professional, and genuinely helpful—Derek goes above and beyond to get the job done right. Highly recommend him!Posted on Google
Ann Clark8 days agoCourteous service Professional TimelyPosted on Google
brenda ligon9 days agoButch M. performed our first plumbing maintenance with Kay Plumbing. He was friendly, explained what he would be doing to insure our system was working well. He found an issue with our tankless water heater & was able to fix it same day.Posted on Google
Tiffiny Brown10 days agoLong story short I had a water heater burst and water damage. The Restoration company that I chose called in Joseph to do something for them and while he was there we asked him to take a look at our issue. Joseph was very thorough in his examining the problem and after several other quotes and turning down the plumbing company that my home warranty company sent out I decided to go with Kay plumbing services to do my installation, which... I switched from a tank to a tank less from my attic to the side of my house. Joseph is awesome he and Peyton came and literally took me step-by-step through the process if he had any questions he asked every step he showed me and it was just awesome I would recommend them to everybody Morgan at the office is great she has kept me up on everything and I so satisfied. I don't think I could ask for anymore I really really appreciate this company I know this is what they do for a living but with my situation and all I really really appreciate them thank you Kay Plumbing Service This time Matthew and Victor were my technicians. I called about a loud humming noise by my toilet. They came out we went over what I thought was the problem Matthew and Victor checked everything surrounding the area of the noise inside and out. Matthew discovered an issue with a loose gauge and another small leak but also realize once he actually heard the sound it was not a plumbing issue it was my AC and also gave me advice on what I should do for that. I agreed to them making the repairs for the three issues that they found because my water pressure was a little high nothing dangerous and there was a small leak and that gauge needed to be fixed overall I'm highly satisfied with not only the work but the interaction and the overall turnout Here for another review, Mr. Jeff Brown came through 9/24/26 to maintenance my system for the winter. He was great, very professional and friendly answered all the questions I had Very thoroughly. Thank youPosted on Google
John Roth10 days agoWater heater install Derek was top!!!! Would recommend his work to anyone looking for a plumbing job that you want to be done right.Posted on Google
Mike Bragan11 days agoPosted on Google
yungil jeong11 days agoPosted on Google
Kirk Cox11 days agoDerek was professional and extremely knowledgeable and courteous!Posted on Google
John Connery11 days agoKale did a great job. He explained everything ahead of time. He was careful to be clean coming into the house. I am thoroughly pleased with his work. John ConneryPosted on Google
Dean C Sippel12 days agoPosted on Google
Malakaih Harley12 days agoKale and Jeff did great, quick work and were in and out in a flash, professional with great consultation and service. Highly recommend.Posted on Google
Jeremiah Speece13 days agoOn time, knowledgeable, and safety oriented.Posted on Google
Kris Simpson13 days agoDerek & Steve were great! They assessed our problems, explained solutions, & offered me options concerning pricing -- never made me feel pressured. They worked quickly & cleaned up thoroughly before leaving. Very satisfied with their work!Posted on Google
Ron Leggett13 days agoSydney at Kay’s Plumbing Services was , , and great to work with. Excellent service from start to finish. I highly recommend Kay’s Plumbing Services—if you want dependable, professional service, give them a call!Posted on Google
Temekia Leggett13 days agoI highly recommend Kay’s Plumbing Services! Mr. Kale Robinson was incredibly knowledgeable, professional, and thorough. He clearly knows his trade, explained everything in a way that was easy to understand, and made sure the job was done right. His professionalism and attention to detail really stood out. If you’re looking for a trustworthy, skilled, and reliable plumber, I would absolutely recommend Kale and Kay’s Plumbing Services! I would give 10 stars if I couldPosted on Google
Elizabeth Barone16 days agoI had an outstanding experience with Kay Plumbing. They are prompt and professional. I highly recommend them. Jeffrey did the maintenance service on my heater and prepared it for the winter months. He was friendly and willing to help in every way.Posted on Google
Bill Thomas17 days agoKale was on time, did a good job.Posted on Google
Dorothy Ewell17 days agoThe initial bathroom leak issue that was 1st noted needed further mitigation, but the unexpected bathroom faucet problem was assessed/repaired immediately.Posted on Google
carole price17 days agoMatt, as always, is EXCELLENT. He serviced my gas fireplace insert and gas logs. Very thorough, knowledgeable and friendly. Always glad to see Matt because I trust his knowledge and expertise 100 percent. GREAT JOB AS ALWAYS! I WILL NEVER WILL USE ANY OTHER PLUMBING COMPANY. ALWAYS happy with the results!Posted on Google
Thomas Henry17 days agoAlways receive excellent service from Kay plumbingPosted on Google
Darbi Church18 days agoI’m continually impressed with Kay Plumbing. They came out in under 24 hours and Butch was excellent. He had to diagnose a very complicated leak between my 1st and 2nd floors. He LISTENED to everything I had to say- he was very professional and extremely knowledgeable. Thank you Butch!Posted on Google
Barbara Davidson20 days agoPosted on Google
Chris McGaughey22 days agoI wouldn’t call anywhere else besides Kay! Exceptional service!!Posted on Google
Jeff Sadler24 days agoRegular Maintenance service. Professional & friendly service call. Good suggestions for home maintenance.Posted on Google
Jason Bradley24 days agoPosted on Google
Richard Brown25 days agoJeff Brown was outstanding. Professional, courteous, explained everything clearly.Posted on Google
John Aun25 days agoThese folks go out of their way to help when you have an emergency. While every plumbing issue is an emergency for some folks, when its your business and you have to have help, this local Kay Plumbing Team knocks it out of the park. They are professional and you can almost hear it in the scheduler's voice that she's going to find a way to help you as fast as they possibly can. I can't say it enough, I truly appreciate great service and that's what the Kay Plumbing of Lexington gives you every time you call. Thanks Kay Plumbing!Posted on Google
Natanna Wright26 days agoRegular preventive maintenancePosted on Google
James Deweese26 days agoGreat servicePosted on Google
kaitlyn sheppard26 days agoI really appreciate the expertise and knowledge that jeff and cale had when coming to service my HVAC unit today. Very professional, friendly and got the job done.Posted on Google
Sydney Brooks26 days agoWhenever Matt does repairs or installations at our house I know that everything will be done in a highly professional manner!Posted on Google
Jan C29 days agoJeff Brown did an excellent job diagnosing the HVAC problem, and fixed it so I now have AC upstairs…yeah!Posted on Google
Patricia Thames30 days agoMatt and his assistant replaced the osmosis filters with only a small problem with one of the filters. They replaced the filters under the house for the toxin shield. We have had no leaks under the kitchen sink. The bill was $1222.81 after discounts were applied and we were shocked at the prices we were charged for the 3 toxin filters and 3 osmosis filters. Discount Filters had the set of osmosis filters kit in stock for around $100 and my Kay bill for the filters was $565 minus a $56 discount. I was charged $805 minus an $80 discount for the 3 toxin filters and though I do not know the exact name Kay used, I found filters in the $70s on various sites.Posted on Google
Tyra Risher30 days agoThe team was very knowledgeable and professional. Thank youPosted on Google
Marsha Perry30 days agoWe love Kay Plumbing. When we need anything done at our house with regard to our plumbing, we always call and request Matt at Kay Plumbing. As usual, the service was fabulous and very informative. We always highly recommend Kay Plumbing to anyone in need of help. We are members of the new Kay Plumbing Club. Highly recommend because it always seems that service is needed at the worst time and they are always available. Mark and Marsha PerryPosted on Google
MacKinnley Stone31 days agoFast and friendly service! Derek was able to come out the next day after scheduling and was awesome!Posted on Google
Barbara Arnold32 days agoThe two technicians, one of whom was named Austin (I didn't catch the other technician's name), were timely, professional, and very friendly. They took extra care coming in and out of our home because we have a cat that likes to sneak outside, which we really appreciated. They were thorough in their inspection, explained everything clearly, and we received a detailed estimate within an hour after they left. Overall, we had a very positive experience with their service.Posted on Google
Matt Penn33 days agoThey needed to replace a leaking water pipe in the floor, a big job, but they finished it as quickly as possible and cleaned up after. The plumbers were very polite. Would definitely recommend them and will use Kay's services again.Posted on Google
Lauren Johnson37 days agoThe serviceman was courtesy, came on time, completed all the work, and showed me what was done.Posted on Google
Rachel Moore37 days agoThis was a follow up to a ductwork installation. Quick response after my after hours call.Posted on Google
vicki39 days agoTechnician was on time, very thorough and answered all the questions I had.Posted on Google
Greg Porr39 days agoButch came out today to do a free annual inspection as part of their "Kay Comfort Club" plan. He was professional & friendly, and put my mind at ease about a couple things that I was concerned about. I've never had a bad experience with any of Kay's technicians and would definitely recommend them.Posted on Google
Ann Miller Garris39 days agoDerek from Kay Plumbing was absolutely wonderful! He arrived right on time to fix a supply line and was incredibly kind, professional, and efficient from start to finish. He had a great attitude, clearly explained everything he was doing, and got the job done quickly and correctly. I would highly recommend Derek and Kay Plumbing and will definitely be calling them again if we need plumbing help in the future!Posted on Google
Tim Kelly39 days agoPosted on Google
Tiffany Frederick40 days agoGreat company! Even better, Plumber! Derek was amazing! He assessed the problem, outlined a plan of action, manage dexpectations, showed up when he said he would. He was courteous and diligent, and kept us up to speed each step along the way. I would highly recommend this Company and Derek!Posted on Google
Pam Taber40 days agoGreat! Plumber was pleasant, thorough, knowledgeable and went beyond expectations to make sure everything was done to our satisfaction.Posted on Google
Tim Frederick41 days agoDerek was fantastic, communication was transparent, he was on time and did exactly what he stated, a daily wrap up to cover what was done and left to do. We had an underground gas line installedPosted on Google
Debbie Knight45 days agoKay plumbing is a reputable company. We have used them since 2018. We received excellent service (Matt and Derrick)quickly ordered and installed tankless water heater.Posted on Google
Clarice Howell46 days agoPrompt, excellent service. So grateful for efficient service in getting AC SYSTEM working efficiently.Posted on Google
Randy Berry46 days agoKonrad spent several hours doing a very thorough job of calculating the heat load on my home for a replacement heat pump for my home. His company also has a very good AC, plumbing, and hot water heater maintenance plan for the home of $19.98/month.Posted on Google
Shawn Grant46 days agoMr. Konrad was very responsive when providing customer service. He thoroughly explained how systems function. He clearly expounded upon which options were best for value, efficiency, and longevity. Jeff provided excellent customer service. He was very helpful and knowledgeable regarding technical efficiencies. Butch and Carlos were both extremely professional. They were patient, thorough, and worked diligently to resolve the issues. Both provided exemplary customer service and represented Kay Plumbing, Heating & Cooling well.Posted on Google
Tammy Felton46 days agoMatt was very professional and answered all of my questions. Extremely helpful. He does a great job of explaining everything. I have been a customer for almost 5 years and I highly recommend Kay Plumbing.Posted on Google
Robbin Moss48 days agoExcellent service.Posted on Google
Lexanne Graves48 days agoI have had now two interactions with techs (Matt and Jeff) and they have been knowledgeable, helfpul, patient, on time, and careful!Posted on Google
Janet53 days agoOutstanding service!! Friendly, honest, excellent communication, and very efficient. The best!Posted on Google
Kitty Waikart53 days agoAustin and Steve arrived on time and analyzed the backup problem. They dug up the line, made the necessary repairs, cleaned up the area and charged me a fair price. They were friendly and professional. Austin explained each step as they worked so that I would know what they were doing, why they were doing it and how much it cost.Posted on Google
AnnMarie Hammell54 days agoI had a great experience with Kay’s Plumbing! Scheduling an appointment was super easy, and the office staff was friendly, responsive, and helpful throughout the process. They were able to get someone out the same day to assess the issues, and they were also quick to schedule the follow-up repairs for the very next day. Butch was professional, knowledgeable, and very helpful. He arrived promptly, took the time to answer all of my questions, and did a great job with the installation of our new utility sink. Everything was done efficiently and professionally, and I really appreciated how easy the entire process was from start to finish. I would definitely recommend Kay’s Plumbing to anyone looking for reliable and professional plumbing services!Posted on Google
Robert Watson54 days agoTech 'Matt' arrived on time with all parts on hand. Great job, clean job! Matt is neat in appearance, polite in speaking, knowledgeable and competent to diagnose and fix the problem/s NOW! He is a good ambassador of Kay Plumbing 👍Posted on Google
stone sawyer54 days agoKay plumbing is the place to go and Mr. Derek Somero is the guy to see! Derek was professional, kind, and super informative. This company had great prices, great attitude, and great work ethic. As a service member I appreciate his help and genuine help! Thank you so much!Posted on Google
Byrnie Chapman54 days agoKay Plumbing is my GO-TO for plumbing issues. I handle a large church facility, and Matt knows this Campus better than some of our employees ! Thanks Kay Plumbing for being so reliable ! Byrnie ChapmanPosted on Google
Frank Spaniel55 days agoCourteous and efficient.Posted on Google
Robin Spaniel55 days agoAlways have a good experience with Kay. We have a gold maintenance plan and have our tankless water heater descaled yearly. They were knowledgeable and a pleasure to work with.Posted on Google
Phil Serrano56 days agoGreat Service, They came early Sunday morning. Was on time, new exactly what was wrong, fixed the problem. Fantastic service. Fixed it correctly.Posted on Google
Robert Cox57 days agoJust bought and new house and the dish washer would not drain. Called Kay plumbing and Butch knew just what the problem was. When the dishwasher was installed the plug in the sink garbage disposal was never opened up. Kay Plumbing and Butch to the rescue again.Posted on Google
Clarice Howell60 days agoexcellent servicePosted on Google
LightningBug Podcast61 days agoExcellent service from start to finish! Butch from Kay Plumbing was professional, punctual, and very skilled. He diagnosed the issue quickly and completed the repair with care and precision. The entire process was stress-free, and the pricing was fair for the quality of work provided. I couldn't be happier with the service and highly recommend Butch and Kay Plumbing to anyone looking for reliable plumbing professionals.Posted on Google
Hen61 days agoI had a great experience with Butch from Kay Plumbing. He was knowledgeable, courteous, and took the time to answer all of my questions. The plumbing repair was completed efficiently, and he left the work area spotless. It's refreshing to work with someone who truly cares about doing the job right. I'll definitely be calling Kay Plumbing again for future plumbing services.Posted on Google
Earl Mothershead61 days agoButch from Kay Plumbing did an outstanding job! He arrived on time, explained everything clearly, and completed the work quickly and professionally. The quality of his workmanship was excellent, and he made sure everything was working perfectly before he left. I really appreciated his friendly attitude and attention to detail. I highly recommend Butch and Kay Plumbing for any plumbing needs!Posted on Google
Marina Leigh61 days agoI cannot recommend this plumbing company highly enough! From the very first phone call to the completion of the job, the entire experience was outstanding. M was incredibly friendly, helpful, and professional when I called to schedule my appointment. She made the whole process easy and stress-free. Matt, the technician who came out, was phenomenal. His experience and knowledge were obvious from the moment he arrived. He quickly unclogged my drain line, but what really impressed me was that he took the time to thoroughly inspect everything and caught other issues that could have turned into a much bigger—and much more expensive—problem if they had gone unnoticed. I'm so grateful he found them before it was too late. It's rare to find a company that combines excellent customer service, honest work, and genuine expertise, but this team absolutely does. Matt provided exceptional service, explained everything clearly, and made sure the job was done right. If you're looking for plumbers you can trust, look no further. I'll absolutely be using them again and recommending them to everyone I know!Posted on Google
kate somero61 days agoDerek is the friendliness most knowledgeable plumber I've met.Posted on Google
Kayleigh Wybert61 days agoDerek Somero always provides the best service! He is reliable, friendly, and we can always count on him.Posted on Google
Kristin Hartman61 days agoPosting on behalf of my mother, Abbie M. My mother used this company for the first time yesterday. The service itself was okay, and the technician was professional. However, I was shocked by the price. She was charged $348 to replace a toilet fill valve—a part that costs around $20. The entire job took maybe 30 minutes from start to finish. I understand that plumbing companies have overhead, labor, and service call costs, but charging $348 for such a simple repair seems excessive. I feel she was taken advantage of :( Based on my experience, I can’t recommend this company because the pricing felt outrageously high for the work performedPosted on Google
Tim Land62 days agoHad a issue with both showers. In the master the drain actually broke from the pipe. I went under the house to assess the situation, I have some plumbing skills, and found the second leak. Realized this was beyond me. My brother told me he had used Kay. Called, they had a crew there in about half an hour and the job done in a little over three hours. Very happy with their work, a great crew did the job. 2nd service. Excellent, Excellent, Excellant. Derek asked what was wrong and went under the house to check. He told me what he found and how he would fix it and how long it would take. Very happy, if I need service again I will ask for Derek.Posted on Google
Feleke Arega65 days agoI appreciate the time and professionalism of Derek and Kay plumbing team demonstrated during the plumbing inspection of a 1974 home. The inspection was thorough and never felt rushed. The technician took the time to carefully evaluate the plumbing system, explain the findings in clear terms, and answer all of my questions. I especially appreciated the expert advice and practical recommendations on the condition of the plumbing system and the available repair options. Their attention to detail, technical knowledge, and willingness to ensure I understood the issues gave me confidence in their assessment. I highly recommend this company to anyone looking for a comprehensive and professional plumbing inspection.Posted on Google
Janine Roberts65 days agoThe plumbers were courteous and professional.Posted on Google
Lisa G66 days agoHe was very punctual and courteous and he took time to explain what was done in the installation of my new water heater. Thank you!Posted on Google
Nancy Soto66 days agoDerrick did great work and kept me well informed about options and what was available and the next steps. Good job.Posted on Google
Zachary Young66 days agoDerek arrived on time and was very kind and professional. Handled our clogged drain issues quickly and was very knowledgeable and walked me through the process step by step. Thanks Derek!Posted on Google
Carrie Ellsworth67 days agoAustin and Mike were fabulous! They showed up to diagnose a water leak and deliver a quote, but ended up diagosing the leak, fixing it, and replacing my hot water heater the same day. They were professional, knowledgeable, and very courteous. They were on time and took the time to explain everything that was being done. I greatly appreciate Austin and Mike, and highly recommend Kay Plumbing.Posted on Google
Deec69 days agoPosted on Google
Jeff Hall71 days agoExcellent and honest owners and staff. Quality work and there when you need them! I highly encourage you to give them a call if you need plumbing or HVAC!Posted on Google
Sharon Bailey72 days agoAlways courteous. I use Kay for everything. Matt was outstanding as always. He is always helpful. Thank you Sharon👍Posted on Google
Eric74 days agoI'm writing this on behalf of a family member. The experience we received was about as bad as it gets without breaking any written law. The plumber/salesman pushed a kitchen fixture that just short of $1000. Yes not a typo. PLUS installation bringing grand total of $1127 for a kitchen faucet that was defective and leaks as well as the fittings on the house side still leak which was the reason for embarking on what has become a fiasco. When I mentioned the outrageous price to my trust advisor she reached out and got a real heart felt apology. Basically, I feel like because of a unique situation where we walk into it wide eyed proved too tempting for someone with the heart of a sleezy used car salesman. So lesson learned and if they can live with it I can live without.Posted on Google
Duncan74 days agoVery personable and professional person. He did the requested job and treated me well.Posted on Google
Kevin Smith76 days agoCarlos arrived within the time period. Very professional. Overcame an issue to get the job done.Posted on Google
gloria doby78 days agoPosted on Google
Virginia Smith80 days agoKay Plumbing has been great from the ladies in the office to each tech that’s been out. Plus the gold subscription plan they offer is definitely worth it. Was hesitant to get it but glad I did for days like today, the unexpected repair costs.Posted on Google
elenbog84 days agoPosted on Google
Curtis Richardson84 days agoDiagnosis for a tankless water heater. I felt the price for the diagnosis was high but slightly less than other companies. My technician Sean was friendly and was pleasant to work with. I would utilize this company againPosted on Google
Karen Moring85 days agoMy 16 year old hot water heater began leaking and needed to be replaced. Austin and Mike did a fantastic job installing my new hot water heater. They were always professional, courteous, and knowledgeable. In addition they went out of their way to ensure that I was satisfied with the work. I have used Kay Plumbing for many, many years.Posted on Google
Jan Fickling86 days agoMany thanks to Kay Plumbing! Butch, Service Plumber, did a great job in repairing an outside leaking water line. He was so polite, friendly, and professional in handling our after hours emergency. Once again, Kay Plumbing has quickly responded to our plumbing need! Thank you!Posted on Google
Harry Prim87 days agoOn Tuesday, 7/7/2026, the water pressure valve was adjusted and the tankless water heater serviced. We realized later that day that the water pressure was notably less across the entire house with hot water limited and cutting off easily. The next morning, this issue was reported back and a return service call was scheduled for the morning of 7/9/2026. During the follow-up visit, your plumber attempted to make adjustments at individual faucets rather than starting with the previously serviced tankless water heater. When he decided to do so, he said there would be a $200+ diagnostic fee and probably troubleshooting with the manufacturer via phone. Without hesitation, we promptly ended the service visit because he had no clue how to address our issue. We were able to contact another plumbing company who sent someone later the same day. This new plumber opened the water heater and found that the valve allowing hot water out of the unit into the house was effectively closed. He recognized the problem from our description and had it fixed within 2-3 minutes.Posted on Google
Barbara Suszek89 days agoI have hesitated to say what happened with your service. The man was a charmer and when finished replacing the flange and commode he called me to look at the finished product. I did so and told him the commode was crooked. He admitted this was true and fixed it . Then he put silicone around the commode only he didn’t put any in tha back or one side of the commode which I didn’t realize until after he left and I went in to further inspect. I saw a ver sloppy job with silicone coming out onto the grout in my tile. Now I have to hire someone else to come and finish the job. Kaye Plumbing sent another very professional plumber to remove the white silicone and replace it with clear silicone. It looks 109% better and we were extremely pleased with his performance. They did this at no charge to us. We would definitely use their services again.Posted on Google
Lisa Bolick90 days agoKay Plumbing arrived when they promised! Matt was kind, professional and efficient in resolving the leak under my house! I would highly Kay Plumbing!!Posted on Google
Richard Loy90 days agoOn time. Kept me informed throughout the process. Cleaned up work area. Butch and his crew top notch. Thank you.Posted on Google
Jaime Mullin92 days agoMax and Carlos were amazing. Right on time and professional. Highly recommend them.Posted on Google
Ken S.94 days agoCalled for emergency repair of a broken pipe under our house. Responded within 3 hrs and fixed problem. GREAT SERVICE !! Would definitely use them again.Posted on Google
Barbara Arnold95 days agoOur air conditioner stopped working around 8:00 p.m. We called several HVAC companies that advertised 24/7 emergency service, but Kay Plumbing, Heating & Cooling was the only company that returned our voicemail within 15–30 minutes. The technician, Konrad, who we later learned is the owner, came out immediately. Even though he had to leave to pick up the necessary part, he had our air conditioner up and running in about an hour and a half. To me, when the owner is willing to respond personally to an after-hours emergency, it shows they genuinely care about their customers. This was our first time using Kay Plumbing, Heating & Cooling, and they definitely earned our trust. We will not hesitate to call them again and highly recommend them to anyone needing prompt, professional service.Posted on Google
Johnny Mckissick (Smoke)96 days agoOn time friendly knowledgeable did good work and explaining the job being done.Posted on Google
Darrel Greene96 days agoHIGHLY RECOMMEND!!! I Had an emergency plumbing issue and had to shut off water to my house. Kay Plumbing came out next morning to assess the job. Colt was very upfront and quickly advised me of the problem. He had it fixed in less than an hour he was finished and gone. I was so impressed by Colt's professionalism and timeliness, I asked to change another hose bib and pump underneath the house. He came next day and quickly completed the work. I am in the home services business also (Premiere Roofing) and it's nice to see fantastic service from the other side! Well done Kay! You have a customer for life! Update: I just used Kay again and Vio & Jared came to install a rough shower, drain, and all new lines for my bathroom remodel. Very professional, on-time, and knocked it out in one day! I highly recommend them for any of your plumbing needs!Posted on Google
Sharon Grecu96 days agoPosted on Google
Joe Blackstone97 days agoSean did an amazing, thorough job with the shower controls today. He and Kay Plumbing are doing quality, ethical work.Posted on Google
Whit Haney97 days agoFixed. Done. Good. That’s all!Posted on Google
Randy Brock100 days agoMitchell and his apprentice arrived ahead of their service window and promptly got the job of flushing our tankless water heater underway. While that was ongoing they assessed options for another request we had and methodically walked us through the pros/cons of the various options. Once we decided on the most logical option, they proceeded with working up a cost estimate. Being recent transplants to SC, we are glad we were able to locate the professional services of Kay Plumbing. Update (6/26/24): We decided to go ahead with the option to add a spigot on the side of our house based on Mitchell’s assessment. Mitchell showed up on time and promptly went to work by accessing the water line in the outside wall of our master closet. He was very conscientious and was done within the time estimated including the clean-up in our closet. We strongly recommend Kay Plumbing for all your plumbing needs. 12/27/2024 We were prepping for dinner and had a sink clog and backup after we ran the garbage disposal…called Kay Plumbing immediately and even though it was just before 4pm on a Friday, they sent Jared right over. Jared was very polite & professional and diagnosed the problem and got right to work. By 5pm the problem was resolved and we were back prepping for dinner. Always enjoy working with the professionals at Kay Plumbing Heating & Cooling. From Amanda who promptly got us a technician, to their technicians who are very professional. Update 7/22/2025. Had Jared out to do our annual plumbing inspection & also flush/treat our tankless water heater. He was prompt and was able to complete his inspection & service put water heater in short time. He also got us signed up for the annual water heater maintenance agreement. We have always enjoyed working with the professionals at Kay Plumbing Heating & Cooling. Update 12/15/2025. Had David out to check our external tankless water heater following a significant decrease of hot water this morning after a very hard freeze overnight. The flow reestablish shortly before his arrival and we suspected a most frozen pipe. David confirmed our suspicions and inspected the unit for any possible damage. Thankfully there was none. Because we were Platinum service members the emergency trip charge was waved. We greatly appreciate the rapid response from Kay’s and the professionalism of their staff. Update 12/30/2025. Zachery came out today to perform our annual plumbing inspection as part of our Platinum service agreement. He was very professional and thorough as have all the Kay Plumbing technicians we have had. He inspected all of the plumbing components and function tested them. Many people neglect this inspection service bit I would highly recommend it as an annual preventative maintenance exercise. Update 06/24/2026: Butch came out today to i stall our new Toto Washlet toilet. He and his helper did a great professional job. We really do appreciate his professionalism and focus to get it done right. After the install he took the time to walk my wife through the functions of the Toto. I continue to give Kay Plumbing the highest recommendations because of their staff’s professionalism.Posted on Google
Lloyd Pilkington100 days agoPosted on Google
Martha Hartley101 days agoMaster Plumber Colt was on time, professional, very knowledgeable. I’m very unsatisfied with the quoted price given to replace the guts in an existing toilet. I’m on a fixed income and Kay Plumbing has more than doubled their price since I have become a contracted customer. I am sorry but I can’t afford prices of over $800 to replace the guts into a toilet tank is absurd.Posted on Google
Vaughn Hall102 days agoWorkers were prompt and professional. They identified the problem and gave us a detailed solution and estimate of the job. They went to work and repaired our plumbing issue quickly and did great work. I would use them again without a question.Posted on Google
Mello Alvarenga110 days agoI'm happy with the job done by Kay plumbing to fix the water leak but I think the repair cost was overpriced.Posted on Google
Tim McLeod110 days agoPosted on Google
Elizabeth Trenbeath110 days agoThe guys were great today that assisted our commercial property.Posted on Google
Faye Wilbur110 days agoPosted on Google
Darby Matthews113 days agoTechnician did a great jobPosted on Google
William Flowers114 days agoThank you Kay Team for a job well done. Chris did a great job, taking the time to do things right Not answering any questionsPosted on Google
Jewel Harper115 days agoI called Kay Plumbing Heating & Cooling about a leak that was causing damage to my ceiling, and they responded quickly. The technician was professional, knowledgeable, and resolved the issue efficiently. I also want to thank M for being so helpful and friendly when scheduling the appointment. Great service from start to finish!Posted on Google
MichaelT115 days agoAustin was great. Quickly diagnosed the issue and gave me his professional opinion. Had the issue resolved in no timePosted on Google
Robert117 days agoFantastic Both Guys we’re every understanding Robert Patton JrPosted on Google
Arthur Braden118 days agoKnowledgeable and effoPosted on Google
William Pressley121 days agoMax is ALWAYS professional and courteous. He always does excellent work. He explains everything he is going to do or what needs to be very thoroughly. We appreciate him very much.Posted on Google
George Roberts122 days agoI called and they came in less than 2 hours. There were several issues with the toilet replacement the builder caused years ago. This was not an easy job. Sean was a professional! His experience, knowledge, and kindness made this job one that you can rest assure last a long long time.Posted on Google
Jewell122 days agoPosted on Google
Susan Mathews124 days agoWas very pleased with prompt response and service. Austin and Mike did a great job got all my problems fixed. I have the Gold plan and it is well worth it. I highly recommend Kay Plumbing. I have used them for years.Posted on Google
isaac johnson125 days agoI have used them before, Sean the Technician is excellent. He is very professional, courteous, thorough and efficient. Matter of fact I have the Gold plan with them which. is good.The plan cuts all cost down to little or nothing out of pocket and also , overall cost. Also overall when you have a plumbing issues, the rep is very considerate in really resolving all issues and reassuring you that Your plumbing issue will get taken care of . I also like that they make themselves accountable and be on time when you make an appointment with them. They even give you a courtesy call before they arrive at your home. I would recommend them to everyone when you have a plumbing issue. I give them a rating of an A+, they are just great.Posted on Google
Melody Knapp125 days agoButch was great! Extremely knowledgeable! He had the issue fixed within 30 minutes! We were extremely pleased with the outcome. Thank you too to Em and Ashley! Both were great and allowed us flexibility in helping us coordinate the visit!Posted on Google
Grady Hansen125 days agoThe company president actually came out to complete a full audit of our upstairs HVAC system. He identified a couple issues and provided clear solutions for them. They are very knowledgeable and catch all the details.Posted on Google
Nancy Breeland126 days agoVery friendly and they explained everything thoroughly. It was a simple repair that most could do themselves however I appreciate the convenience and not dealing with the headache in case something went wrong.Posted on Google
Penny Bacon127 days agoTankless water heater descaling and annual home plumbing inspection. We gave been using Kay Plumbing for years and are very happy with their servicePosted on Google
Dan Speiser129 days agoMany thanks to Kay Plumbing for all of their help over the years! It's all been high-quality, professional work and it's been easy working with the office and the plumbers.Posted on Google
Jim Noxious129 days agoFast, friendly, and knowledgeable. Sean, Mike, and Zack were able to answer and address all my concerns and questions. They explained any work they did and made suggestions about how to get the longest life out of my toilets and pipes.Posted on Google
Megan Schmeer130 days agoPosted on Google
Pearl Lynnciesielski132 days agoMike was very professional and knowledgeable when suggesting the repairs that needed to be done in my home. I would highly recommend this company to everyone!Posted on Google
Harold Dowda135 days agoConnecter between supply and spray was broken and part was not available locally and was ordered. When the part arrived another part was found defective and could not be repaired. The tech, Matthew, installed a new faucet quickly and at a fair price. Will continue to use and recommend Kay.Posted on Google
John White135 days agoSame day service. Very professional. Fast and perfect repair. Same as always with Kay Plumbing.Posted on Google
richard Miller136 days agoPosted on Google
Katharina Beresch139 days agoHIGHLY RECOMMEND!!! I had an unexpected air conditioning issue and reached out to Kay Plumbing and Cooling. Evan was incredibly friendly and was able to schedule me for a same-day appointment, which I really appreciated. Chris, the technician, came out and thoroughly evaluated my system. Unfortunately, it looks like I may need a replacement in the future. However, Chris, along with Konrad and Max, went above and beyond to get the system working again so I could have cool air in the meantime. The entire team was friendly, professional, and genuinely committed to taking care of their customers. Thank you all for saving my evening—I truly appreciate your help!Posted on Google
Ashley White139 days agoOur experience was absolutely amazing from start to finish thanks to Ashley. She was professional, patient, organized, and truly went above and beyond to make sure everything was handled smoothly. Her communication was excellent, she kept us informed every step of the way, and you can tell she genuinely cares about the customers. It’s rare to come across someone so dedicated, hardworking, and kind. Ashley made the entire process stress-free, and her outstanding customer service deserves to be recognized. We truly appreciate everything she does!Posted on Google
Karen Cochran144 days agoPosted on Google
Virginia Smith146 days agoAnother happy customer! I was reffered to Kay Plumbing Heating & Cooling by another long term customer of theirs and I’m so glad I made the call. Our system suddenly wasn’t cooling over the last week and they scheduled us promptly. Mr. Oneal came out and did a thorough inspection, found and repaired the issue quickly. As well as gave us a clear understanding and a way fwd to keep all 3 systems properly maintained and serviced moving fwd. Very impressed with how knowledgeable and professional Mr. C. Oneal and office schedulers are and our family feels confident in continuing to utilize both KAY’s pluming and HVAC services!Posted on Google
Callie Morrison146 days agoExcellent customer service; Office staff and technicians are professional and friendly. Excellent work product. Highly recommend.Posted on Google
TK ArmyMan148 days agoGet all issues identified before prese ting to customer.Posted on Google
Just Wingin' It150 days agoSean was the best. He was super kind, patient, and explained everything well. He was also very good with our kids who were super interested in what he was doing. Thanks Sean!!!!!Posted on Google
tina myers153 days agoPhil Serrano of House masters recommend your company to replace old pipes and restore water. They were prompt and professional and I feel confident that I will call them in the future.Posted on Google
Van Edwards153 days agoDavid and Anthony were great in explaining our problems. We appreciate their great service.Posted on Google
Sherry Cates158 days agoWe’ve had a great experience with SC Heating and Air for the last 3 years. They are a Christian-based business you can trust—honest, knowledgeable, and fair in their pricing, which is hard to find these days. Our tech, David, is always friendly, respectful, and professional. He takes the time to explain things clearly and makes me feel confident in his work. Highly recommend!Posted on Google
K eg160 days agoSean was very professional and did great work!Posted on Google
Kayla Kirby162 days agoI’ve dealt with many service companies over the years, but my recent experience with Kay Plumbing, Heating & Cooling was on an entirely different level—and that is 100% thanks to Sydney. If I could give more than five stars, I would do it in a heartbeat. From the second Sydney walked through the door, the vibe changed from stressful to handled. It is incredibly rare to find a technician who possesses the perfect trifecta of elite technical skill, transparent communication, and a stellar work ethic. Sydney didn't just 'fix the problem'; they took the time to walk me through the 'why' and the 'how,' ensuring I felt comfortable and informed throughout the entire process. Sydney is, without a question, the best worker I have ever had the pleasure of hiring. The attention to detail was staggering—no stone was left unturned, and the workspace was actually cleaner when they left than when they arrived. You can tell immediately when someone views their job as a craft rather than just a paycheck, and Sydney’s passion for excellence is undeniable. It’s one thing to get a job done, but it’s another thing entirely to provide an experience that leaves the customer feeling genuinely valued. Sydney’s professionalism, punctuality, and kind demeanor made what could have been a massive headache a total breeze. To the management at Kay Plumbing: You have an absolute superstar on your hands. To anyone else looking for service: Do yourself a massive favor and request Sydney. You won't find anyone better!Posted on Google
George Folsom162 days agoKay Plumbing, Heating and Cooling is our Go To company when we have a problem. They are always honest, competent, dependable and courteous. Max Buck came today to do a semi annual hvac maintenance. He was prompt, courteous and very competent and efficient. He did a great job and we hope he comes back again for our next servuce call!Posted on Google
Kym Lange164 days agoMax was great again -!! Thanks !!Posted on Google
Linda Ringwald167 days agoMatt always does an awesome job!Posted on Google
Bob DeLoach168 days agoKay Plumbing made it easy to schedule our service appointment. They even moved out time up when they had a cancellation, which was most appreciated. The service technician was courteous, efficient and fully disclosed the scope of work, estimated time and cost up front.Posted on Google
Tom Ledbetter170 days agoI have used Kay Plumbing services on eight occasions. Each time the work was done expertly, in minimum time, and for reasonable costs. I trust Konrad and his team to handle my plumbing needs (install gas line to new gas oven, connect to new gas meter and provision required valves and cutoffs, install connections to new tub in master bath, install new thermostat for heat pump/AC, remove/replace complete AC duct system) with skill and professionalism.Posted on Google
LEGACY ELITE170 days agoVery happy and impressed with this company and Max. It was a last minute thing and I didn’t know I would have to call them, but I did and they came out immediately! Man I really appreciated the fast response because I needed work to be done that required the gas line be cut off and they came immediately to meet my needs‼️ I can add on to this every time‼️ Butch and his partner came out because of the drain pan in my shower was broken. Like always they come out and they have been very honest and straight to the point with me every time and that is worth everything because they come to do their job correctly‼️Posted on Google
Alicia Clark171 days agoExcellent service as usual. I have used Kay’s for plumbing in the past and this time for HVAC. Chris and Peyton were right on time. Chris walked me through everything they planned to do make sure I understood the process. Very honest and a great attention to detail. In fact, they identified an item on the work order that I didn’t need. Chris went over and above by inspecting the attic and suggesting a solution to another issue I have that wasn’t part of the original job. Overall, a great experience and I would recommend them to anyone needing HVAC services.Posted on Google
Tim Vandorn172 days agoGreat communication with what they need to be successful our desires. Happy with the genuine caring Chris was expressing with us.Posted on Google
stephen wolf172 days agoPosted on Google
Mike F172 days agoPosted on Google
Charles Sharpe173 days agoHave used them multiple times. They are always professional. The tech, Matt, is always friendly.. His knowledge of his job was apparent and he did not "patch" things up. HIGHLY recommend Kay Plumbing for your service needs.Posted on Google
Eric Hulsemann177 days agoChris did a terrific job and explained everything he was doing very well. He also included pictures and videos to help me understand the work he was doing.Posted on Google
David Lehmann178 days agoExcellent service. Responded fast and service people were very friendly and helpful.Posted on Google
William Bauer180 days agoTechnicians arrived on time and were great about explaining what they would be doing. Very pleasant and professional.Posted on Google
Joseph Lawson181 days agoPosted on Google
Cherie Black181 days agoMax and Chris were awesome. Nice and polite. ThankvyouPosted on Google
Danielle Peeler181 days agoMatt & the Kay team are awesome! Came out quickly and professionally. Will absolutely continue to utilize Kay Plumbing!Posted on Google
sierrajade63182 days agoNice friendly fellow came out.2/9/26 Took about 1 1/2 hours to replace the PRV valve (water pressure regulator) we have water pressure now, no leaks. 4/3/26 called again toilet was leaking water in the tank. The technician had excellent hearing and heard it. A part needed replaced, no more leaks.Posted on Google
Gene Baughman184 days agoZackery Bouknight did an excellent job venting the toilet in my detached garage to the outside. I have peace of mind knowing this issue has been properly addressed now. He was very respectful and professional, and I appreciate his expertise!Posted on Google
Amy G184 days agoMax came out to do an annual HVAC inspection, and as always I received top notch service! I appreciate your thorough work and prompt service!Posted on Google
Robert Lane186 days agoI had two exterior faucets replaced due to a leaky one- a simple screw off and screw on with new hardware. While the technician was courteous, thorough and knowledgeable, I felt really taken advantage of on the price. Less than an hour of work and the faucets cost me $640.00, with an additional 15.00 surcharge added for gas.Posted on Google
Roger Wiles188 days agoKay Plumbing got here ahead of time. Fixed my problem quickly and professionally.Posted on Google
Ted Jones189 days agoPosted on Google
Amy Chalmers192 days agoProfessional, prompt, excellent service.Posted on Google
Laura Curbo193 days agoGreat communication, knowledgeable and patient with elderly.Posted on Google
Dana Swarner194 days agoVery responsive and professionalPosted on Google
Norma Berry195 days agoAgain, Kay Plumbing did an excellent job today 03 16 26. This time was an inspection as part of the Silver Club membership program into which I enrolled during my valve stem repair done by Matt earlier in March. Today, Zackery and Cindy inspected my plumbing, found a slight problem I did not realize I had on a guest bathroom faucet (that could have caused major issues later) and addressed another valve stem issue of which I was aware in another bathroom shower. They were professional, respectful and were able to quote and repair both of those issues while on site. They gave quotes for 2 other items as I had requested. Highly recommend Kay Plumbing for excellent work, ease in scheduling, superior courteous communication, arriving as scheduled and completion of work during 1 visit. Thank you Kay team!!Posted on Google
Vera Phipps195 days agoI appreciated the professionalism and honesty that was shown to me. They provided me with updates about what they needed to do.Posted on Google
Art Todd195 days agoInstaller was very professional explained everything to me would recommend this companyPosted on Google
Larry Evans197 days agoI appreciate how quickly the technicians arrived and how efficiently they conducted their annual evaluations. There is no price included in the annual inspection due to the service contract that I have.Posted on Google
Ty Sims198 days agoI am extremely happy about Kay Plumbing's new HVAC services. Now I can get all 3 services taken cared of under one roof and I cannot wait until their "electrical services" comes online this year. Kudos to you Kay Plumbing!!! On top of great services are their experienced technicians like their 20 plus yrs HVAC tech Mr. James Singletary. Luv the thoroughness sir. Keep it up!!Posted on Google
Randy Gilliam200 days agoKay did a great job with entire home plumbing inspection. Signed up for annual tankless hot water heater maintenance.Posted on Google
Eleanor Tate200 days agoMy husband and I are very happy with the services we received today. Matt and Michael were professional and personable. They treated our home like it was theirs. They put booties on before they came into the house, very important, because my husband and I take our shoes off when we walk in our home. They made sure everything was working properly before they left. Great experience from beginning to end.Posted on Google
Willie Jewells BBQ200 days agoBeen using Kay for 7.5 years. They have always been professional and done great work.Posted on Google
Cece Mai201 days agoPosted on Google
Chris Boyles201 days agoI have had a contact with Kay for about 4 yrs. now, their service and prices are OUTSTANDING. They Have always completed the work to my TOTAL SATISFACTION and in a very timely manner. Every job that they have done for me has been flawless and they ALWAYS clean up to the point, you could not tell they were ever there. I would HIGHLY RECOMMEND this company for any of your plumbing needs.Posted on Google
Thelma Padgett202 days agoPosted on Google
Allen Litz206 days agoThe guys were polite and hard workers.Posted on Google
Candee Townes206 days agoThey were quick & on time to the minute. Found our problem & fixed it within two hours. I will definitely recommend you to use Kay Plumbing & we will use them in the future.Posted on Google
Cari Schlager209 days agoMax is always great!!Posted on Google
Britt Dove211 days agoService was done quickly and professionally.Posted on Google
Robin Johnston213 days agoMax did an amazing job! He was so persistent. I called him after hours. He ended up not leaving until 11 o'clock at night, but he got it fixed. He is a treasurer to Kay Plumbing and to all their customers.Posted on Google
Theresa Giunta213 days agoMatt and Butch were Knowledgeable, respectful, not messy, patient with me and didn’t waste time. Thank you!Posted on Google
Jim May214 days agoMax and Chris were fast, thorough and professional.Posted on Google
Barb Dunckley220 days agoVery nicely handled. Would recommend. Good people.Posted on Google
B Johnson220 days agoMatt was extremely knowledgeable and explained everything clearly. I was shown exactly what the problem was and understood why toilet replacement was advisable. He and Mike showed much consideration by not tracking in and cleaning up great after they were done. These guys were terrific and are an asset to your company. So happy I’ve have had a service contract for many years with Kay Plumbing.Posted on Google
Patrick Stivers222 days agoMax was very professional and courteous. And he explained the service charges and maintenance plan well. I did not have a problem with the service.Posted on Google
Ann cooper222 days agoKay's employee was prompt. Austin was respectful, cordial, and a gentleman. His work was perfectly done and in a timely manner.Posted on Google
mike rivers guitar playlist223 days agoAnthony and Steve were very thorough and professional.Posted on Google
N. Jane Smith223 days agoServiceman was prompt, completed the job in a timely manner and solved our problem. Nice to have hot water again!Posted on Google
Douglas Gibbons224 days agoCame out and seen the problem I'm having with over flow of water. When I called they new what I wanted to do was add a separate drain for washer and even measured how much pipe I needed. After all that he said he had to call his Supervisor and he said can't do the job, but if I needed the same thing done for a dishwasher he could. I think it was too late to get done. Still charge me $99.50 for nothing. Won't be calling for their again.Posted on Google
Sloan Anderson226 days agoMy plumber from Kays plumbing was Max whom we had before. Once again he was awesome and got the job done professionally and promptly. If you need someone request Max for sure!! Very honestPosted on Google
Gwen Huffman226 days agoWe used Kay Plumbing, Heating & Cooling for several work orders couldn’t be happier. They were on-site when scheduled, professional, and had everything taken care quickly. They were knowledgeable, efficient, and genuinely pleasant to work with. Highly recommend for any plumbing needs!Posted on Google
Ken Canzater227 days agoPosted on Google
Don Rozier230 days agoThey did a great job as usual. Reinstalled faucet on kitchen sink. Zachery was helpful with all my questions.Posted on Google
Travis Konz230 days agoMaximillian showed up on time. Personable with Great customer service. Eye contact. Knowledgeable and informative addressing the issue at hand. In and out under 30 minutes. Thank you.Posted on Google
Adam Hughes230 days agoPosted on Google
Don P230 days agoDidn't solve the problem, thought it could be the prv, suggested I look for the valve on my own then call him. Otherwise it would cost me $300.00 per hour for him to look for it since it wasn't easly seen.Posted on Google
Betty Edwards234 days agoCame earlier than expected so was able to get problem solved earlier. Very professional and thorough!! Cleaned up well when finished. Great communication between office and us! Couldn’t ask for better. Well-done!!! Thank you!!Posted on Google
Karen Garrels234 days agoI was in a panic when my toilet clogged and came up in my shower! Brian helped me out with a diagnosis and spot on quote. Thank you Brian for your professionalism and fast work. Kay plumbing services is the best!!Posted on Google
Finprod123236 days agoZackery came by for a home inspection and did an outstanding job. I’ll continue to call on Kay Plumbing for all my plumbing needs.Posted on Google
Danielle Paulen236 days agoGreat service. Very knowledgeable technicians.Posted on Google
Eduardo Cea238 days agoOur pressure pump was successfully repaired, resolving the long-standing issue of low water pressure. Previous plumbers were unable to identify the problem, but we are pleased to report that the pressure has been restored.Posted on Google
Gary Byrd239 days agoThose After Hours prices are predatory, but Sean was 5 stars for sure.Posted on Google
Oswaldo Henriquez240 days agoPosted on Google
Brandi Kyzer241 days agoHe was very helpful and explained everything that he found that needed attention.Posted on Google
Stefan Taylor241 days agoMax provided excellent service and was very professional. The work performed was top notch and I had my new water heater the same day. Kay is one of those companies that always backs up what they do. I've been using their services for over 4 years now with no regrets. Update: Also excellent plumbing inspections. Sean was very thorough and provided great feedback and estimates. Consider them for all your needs!Posted on Google
Robert Mitchum241 days agoGreat service and timelinessPosted on Google
Benton242 days agoOn January 29th, I broke a pipe leading to an exterior spigot while trying to remove an attached garden hose. Water began rushing everywhere, especially beneath the house. A call to Kay Plumbing Service had Matt O. and Mike immediatly directed to my house, and they arrived very quickly. They got the situation under control right away. They went straight to the problem in a very difficult to reach and worked in the wet, cold to repair the line and attach a new spigot. I am grateful that Kay was able to get help to the house so fast. Both Matt O. and Mike were easy to work with and passed along information on emerging problems they noted during the project. Our family recommends Kay Plumbing Services.Posted on Google
Hanna Sprenkel242 days agoAlways professional, fast and courteous service! I Do recommend considering their service contract. It has saved me quite a bit of money over the last few years.Posted on Google
John Tackett243 days agoPosted on Google
Rebecca Rutherford243 days agoPolite, professional service! Quick call back. Easy explanation of the problem in layman's terms. Thanks, Anthony!Posted on Google
blinklpofadown244 days agoMax and Mike were a great help. Excellent service!Posted on Google
Tate Cameron247 days agoScheduling was quick and Austin did an amazing job with a great attitude throughout the visit.Posted on Google
Carl McKinney247 days agoHad a service contract for 2 years that I did not know about. Had to go in person to cancel in writing. Would not cancel until the next billing cycle.Posted on Google
Renee JOHNSON248 days agozach our technician did a fantastic job installing our new bathroom toilet and replacing the components to our 2nd toiletPosted on Google
Paul Neff248 days agoExcellent service from Sean today. Timely arrival, courteous and friendly. He listened to my concerns and systematically addressed all of them professionally. Additionally, he made some excellent observations and suggestions.Posted on Google
Corey Copeland248 days agoMatt, Max, and Marvin were extremely professional and kept me updated with every step of the process and explained everything that was wrong with my unit. I would highly recommend them to other customers and would want them to do any and all of my repairs again.Posted on Google
Joan Jeffcoat248 days agoFriendly technician, explained exactly what he was going to do and the price for the services.Posted on Google
Joe Cioffi249 days agoKay Plumbing pot in a new hot water heater. Max did an awesome job! I trust Kay Plumbing with all of my plumbing needs. Honest, kind, and attention to details others miss.Posted on Google
Deborah Carr Baker252 days agoExcellent , service outstanding workmanship and knowledge.Posted on Google
JNai Whitehead255 days agoMatt is great! 👍 He took on a major job, connecting my commercial plumbing to the City sewage tap. Very professional!Posted on Google
Benjamin Jenkins IV256 days agoPosted on Google
DANIEL BUXHOEVEDEN256 days agoGreat service, quick response, courteous and professional. Technician Max was excellent.Posted on Google
Brandon Wilcox256 days agoI’ve had Kay plumbing do repairs for me twice in the last couple weeks and both times they have been awesome. Very professional, polite and friendly. Showed us all the options for repairs so we could determine the best option for our situation. I highly recommend Kay Plumbing for your plumbing needs. Update. Just had them install a new tankless hot water heater. Excellent service and fair pricing as always.Posted on Google
Tucker Smith257 days agoPosted on Google
Jenny257 days agoProfessional, informative and efficientPosted on Google
Sandy Caudill257 days agoI have NEVER been disappointed with KAY Plumbing, and Matt is an asset to your company. I love Matt like a son, and he always explains the problem and solution. The ladies who take the calls are always kind and gracious. Thank you all! Sandy CaudillPosted on Google
Ben Herrick259 days agoPosted on Google
Stephen Francis261 days agoThe people who came were professional and timely - thanks MattPosted on Google
Nicole Robinson265 days agoVery professional, knowledgeable and affordable.Posted on Google
Michele Poggio265 days agoThe service from beginning to end was amazing. I called the office with an emergency of having no water. I left a message and received a call back from Ali within 20 minutes. A service technician was dispatched and within the hour Max came and assessed the issue and made the repair and we got water. Max was polite, professional and patient as he spoke to me so I can in turn relay the information to my husband with the status of the issue/repair while he was out of state. I would definitely recommend Kay Plumbing and I will be calling them back for future repairs.Posted on Google
William Sobotowicz268 days agoMy work was covered by our Kay Comfort Silver Plan. The descaling procedure for my tankless water heater was professionally completed. Recommended.Posted on Google
Sandy Kopietz268 days agoMatt and Miles were great to work with. Professional, friendly, and on time.Posted on Google
Don Nedwick269 days agoBad part new hybrid heater. Part in fast install next day . Highly recommend.Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
