Meet Our Staff

HONEST, PROFESSIONAL WORK — IT’S OUR REPUTATION

Kay Plumbing Konrad Orzechowski master plumber

Konrad Orzechowski

President & CEO, Master Plumber

Meet Konrad Orzechowski, the Founder and President of Kay Plumbing, whose visionary leadership has propelled the company to remarkable achievements.
Renowned as a master plumber, Konrad’s unparalleled expertise ensures flawless outcomes for every project. Moreover, his exceptional management skills enable him to guide and inspire a team of industry professionals with finesse and precision.

Beyond his professional endeavors, Konrad treasures the moments he spends with his beloved wife and their three children. Whether they are embarking on outdoor adventures, immersing themselves in the beauty of nature, or exploring new destinations, these shared experiences bring them immense joy and fulfillment. During moments of relaxation, Konrad immerses in the captivating world of audiobooks, constantly enriching his knowledge. Additionally, he finds a sense of comfort by tuning in to Polish radio, connecting deeply with his cultural heritage whenever the frequencies align perfectly.

Konrad’s commitment to excellence permeates every aspect of his life, both professionally and personally. It is this unwavering dedication that continues to drive the success of Kay Plumbing, making it a trusted name in the industry.

justyna team member

Justyna Orzechowski

Administrative Manager

Introducing Justyna Orzechowski, the Administrative Manager of Kay Plumbing, whose behind-the-scenes contributions are instrumental to the company’s seamless operation, enabling it to run efficiently and effectively, thereby propelling its growth and success. Her commitment to excellence and her genuine care for others truly set her apart, making her an irreplaceable asset to the Kay Plumbing team.

At home, her boundless energy is channeled to delving into the realms of functional medicine, crafting nourishing, organic meals for her husband and their three children, and overseeing her own health consulting company, Right 2 Wellness, where she diligently shares her wealth of knowledge and expertise, empowering others to thrive in their well-being journeys. Through her steadfast commitment, Justyna creates a ripple effect of positive transformation, extending far beyond her immediate circle, and reaching the lives of her local community.

Nicole Remchuk team

Nicole Remchuk

Operations Manager

Nicole has over a decade of experience in logistics and has built a reputation for developing managers and leaders across several industries. Now, as the Operations Manager for Kay Plumbing, Heating & Cooling, she ensures every aspect of the business runs like clockwork. She’s also the first to arrive at the office, setting the tone for a productive day ahead.

Nicole’s commitment to excellence runs deep—so much so that she once replaced a sewer line herself to prove she could do it, even before joining the team at Kay Plumbing, Heating & Cooling!

A lifelong learner, Nicole finds joy in reading, unwinding on beach days, and spending quality time with her family. When asked about her dedication, she proudly says, “I am married to Kay Plumbing, Heating & Cooling.”

Amir team member

Amir Khalil

HVAC Manager

Amir is the HVAC Manager at Kay Plumbing, Heating & Cooling, bringing expertise and leadership to ensure top-quality service for customers. With a passion for the trade, Amir is dedicated to continuously improving his skills and knowledge to provide the best solutions for his clients.

Outside of work, Amir enjoys spending quality time with his wife and kids. During hunting season, you’ll often find him out in nature, hunting. He’s also an avid reader, particularly interested in books about the trades, as he believes that expanding his knowledge is key to serving his customers better.

Chris Eakins

Chris Eakins

Logistics Manager, Master Plumber

Chris brings over 21 years of invaluable plumbing experience to his role as Logistics Manager. His extensive knowledge and practical expertise ensure the seamless coordination of operations, making him a vital asset to the team.

Outside of work, Chris is a devoted family man who thrives on creating lasting memories through new adventures. Whether exploring unfamiliar places or uncovering hidden gems closer to home, he treasures every moment spent with his loved ones.

Chris’s advice to customers reflects his positive outlook on life: “Treat every day as a gift, enjoy what life brings you, and never sweat the small stuff.”

David Mallek

Plumbing Supervisor, Master Plumber

MATT ORZECHOWSKI, Service Plumber

Mateusz Orzechowski

Service Plumber

With 14 years of experience in the plumbing trade, Mateusz Orzechowski (Matt) has grown up surrounded by plumbing—his father spent his entire career in the industry, and his brother is also a plumber. This lifelong exposure to the trade has shaped Matt into the skilled and passionate professional he is today.

What he enjoys most about working at Kay Plumbing, Heating & Cooling is the stress-free, family-oriented environment that fosters collaboration and mutual respect between plumbers, apprentices, office staff, and management. Matt takes great pride in helping others, meeting new people, and learning from his customers every day.

Outside of work, Matt cherishes spending time with his family: his wife, Kinga, and their two young children, Lena (8) and Nathan (5). At this stage in their lives, his kids require a lot of attention, but Matt wouldn’t have it any other way. When he has spare time, he indulges in his lifelong hobby of maintaining aquariums, finding relaxation and enjoyment in caring for his fish tanks.

Matt’s advice to customers is simple yet valuable: “Try to fix problems yourself when you can, but if you reach a point where you’re uncomfortable, don’t hesitate to call in a professional. Many customers appreciate the peace of mind knowing the job will be done right and without future issues. It’s all about making sure everything is handled properly.”

Maxwell White, Service Plumber

Maxwell White

Service Plumber

Maxwell is a skilled service plumber with a passion for both his work and his hobbies. Outside of plumbing, he enjoys listening to music and playing musical instruments, adding a creative touch to his life. He also loves spending time in nature, whether it’s camping, hunting, or fishing, and has a knack for tinkering with RC cars. Maxwell brings the same enthusiasm and attention to detail from his hobbies into his plumbing work, making him a valuable asset to the team.

MAX BUCK

HVAC Technician

Amanda crew member

Amanda Sweat

Dispatcher

Amanda Sweat is a key member of our talented office staff at Kay Plumbing, Heating & Cooling. Always smiling and ready to help, she brings a positive energy to the office and is excellent with our customers, making every interaction smooth and pleasant.

In her spare time, Amanda enjoys relaxing at the beach, spending quality time with her family, and being the best dog mom to her puppy, Tucker. When it comes to cooking, Amanda is the go-to person for a new recipe. She’s a talented chef who loves preparing delicious meals for her friends and family.

Zackery Bouknight

Service Plumber

Zackery Bouknight is a dedicated Plumber with 2 years of experience in the trade. He focuses on performing quality work, building strong foundational skills, and delivering dependable service on every job.

Outside of work, Zackery enjoys working out, which reflects his disciplined mindset and strong work ethic.

His advice to customers is practical and preventive: maintaining your water heater regularly can help extend its lifespan and prevent unexpected breakdowns.

At Kay Plumbing, Heating & Cooling, Zackery is known for his reliability, positive attitude, and commitment to continual improvement.

Ali Mesa

Customer Care Specialist

Anthony McMillan

Master Plumber

Anthony McMillan is a Master Plumber with 10 years of experience in the plumbing trade. He specializes in water heater systems and gas line work, bringing precision, safety, and deep technical knowledge to every job.
Anthony values the stability and pride that comes with his work and is motivated by providing for his family while delivering dependable service customers can trust. He approaches each project one step at a time, with close attention to detail, ensuring the job is done right the first time.
Outside of work, Anthony enjoys spending time with his family, which mirrors the care and responsibility he brings to his role every day.
His advice to homeowners is straightforward and preventative: regular maintenance can help avoid costly plumbing issues and extend the life of your systems.
When working with Anthony, customers can expect a friendly attitude, high-quality workmanship, and fair, competitive pricing.

Mariah Floyd

Customer Service Specialist

Mariah Floyd is a dedicated Customer Service Specialist with 3 years of experience supporting customers and keeping operations running smoothly. She is often the first friendly voice customers hear and takes pride in making every interaction helpful, clear, and reassuring.

Outside of work, Mariah enjoys spending quality time with her son, which reflects the same care and attentiveness she brings to her role every day.

Her advice to customers is simple and practical: early maintenance helps prevent bigger issues. She believes proactive care saves time, money, and unnecessary stress.

At Kay Plumbing, Heating & Cooling, Mariah plays a key role in creating a positive customer experience from the very first call.

Mike McKenna

Plumber Apprentice

Mike McKenna is a motivated Plumber Apprentice with 2 years of experience in the trade. He is focused on learning the craft the right way, building strong technical skills, and supporting his team to ensure quality work on every job.

Outside of work, Mike enjoys playing video games and spending time with his family, valuing balance and downtime when he’s not on the job.

His advice to customers is practical and important: know where and how to shut off your main water supply. This simple knowledge can help prevent major damage in the event of a plumbing emergency.

At Kay Plumbing, Heating & Cooling, Mike is known for his strong work ethic, willingness to learn, and positive attitude.

Sean Charlton

Service Plumber

Sean Charlton is a skilled Service Plumber with 6 years of experience in the plumbing trade. He specializes in diagnosing issues efficiently, making reliable repairs, and helping customers avoid future problems through thoughtful solutions.

In his free time, Sean enjoys restaurant equipment repair, reflecting his strong mechanical aptitude and hands-on approach even outside of work.

Sean’s advice to customers focuses on long-term care: understanding and practicing proactive prevention. He believes that routine maintenance and early attention can help customers avoid costly repairs and unexpected disruptions.

At Kay Plumbing, Heating & Cooling, Sean is known for his technical knowledge, problem-solving skills, and commitment to educating customers—not just fixing the issue at hand.

Austin Skinner

Service Plumber

Austin Skinner is a skilled Service Plumber with 6 years of experience in the plumbing trade. He specializes in diagnosing issues accurately and providing reliable, long-lasting solutions for homeowners.

Outside of work, Austin enjoys spending time with his family, which reflects the same care and dedication he brings to his work every day.

His advice to customers is simple but essential: despite the label, “flushable” wipes are not flushable. Avoiding them can help prevent serious plumbing clogs and costly repairs.

At Kay Plumbing, Heating & Cooling, Austin is known for his professionalism, strong troubleshooting skills, and customer-first approach.