Keep the Hot Water Coming with Expert Columbia Plumbers

Realizing your hot water heater is broken isn’t fun. Make sure you choose a plumbing company that will be honest with you and won’t try to upsell you while you’re stressed out. Kay Plumbing believes in simple fixes first, and we only suggest costly replacements if we feel it’s really the only solution.

Water heater repairs

Save Money and Extend Your Water Heater’s Life

Water heaters are an investment, and like any investment, it pays off if you take good care of it. Many issues you might run into with your water heater aren’t signs it needs replaced immediately – just that a small part of it might need replaced or repaired. Don’t pay the price of a brand new water heater if the one you have still has years left on its life.

Kay Plumbing will assess the issues with your water heater and tell you what it needs to run again the same day you call. If we can repair it, we will; and if we can’t or think it’s not recommendable, we’ll explain why.

Life-Extending Water Heater Repair Services

Water heater repairs

Heating Element Repairs

Many small parts and valves make up your water heater, and sometimes you have freezing cold water because one of them needs a replacement. It might be the anode rod, which prevents corrosion inside your tank, or the pressure relief valve, which keeps the interior water pressure from getting too high. These are simple for a professional plumber.

water heater leak repair

Water Heater Tank Repairs

Some water tank repairs can be DIY projects, like making sure the water level is correct. Others should pretty much always be left to the professionals. If you have a leaking tank, the issue could be as minor as a faulty valve or sediment buildup, and as major as interior corrosion of your tank, which is irreparable.

Konrad with a tankless water heater in Lexington SC

Tankless Water Heater Repairs

Tankless water heater repairs can have different causes depending on whether you have an electric or gas unit. Kay Plumbing can handle the intricacies of either system, whether it’s a gas burner that needs inspected or a heating element that needs replaced. Tankless systems are as susceptible to problems with hard water as traditional units, so make sure it’s being serviced at least once a year or more if you have hard water to prevent sediment build up.

Commercial hot water heater install and repair for Richland, Calhoun and Sumter counties

Solar Hot Water Heater Repairs

Solar water heaters have a long lifespan, and regular maintenance and the occasional repair will maximize its life. Because of the technology involved and the fact many of these units have panels installed on the roof, it’s best to hire a professional to diagnose and repair problems unless you have advanced plumbing and electrical experience.

Water heater maintenance plans

Gas Water Heater Repairs

Not all issues with a gas water heater will need a professional – if you know how to correctly reset a pilot light, for example, then you can do it yourself. However, many issues with gas heaters come back to valves that are more cost effective to replace than repair. With the additional factor of natural gas -which can be dangerous if you don’t know how to safely work with it – it’s typically best to call out a plumber.

Electric Water heaters

Electric Water Heater Repairs

Fixing an electric water heater could be as simple as flipping a tripped breaker. When it comes to replacing a heater element or thermostat, which are just two crucial pieces of your water heater, it’ll be easiest to call out a professional. We’ll be able to quickly diagnose where the problem is specifically and make the repair.

Hybrid Water Heater Repairs

Your heat pump water heater runs on electricity, which means some problems only require checking the fuses or flipping a tripped breaker. But if the water is too hot because of an issue like a broken thermostat, or the unit is being noisier than normal and it’s not a simple matter of cleaning the filter or drain, it’s time to call an expert.

Other Water Heater Maintenance Services

Just flushing your water heater once a year of any sediment buildup can extend your heater’s lifespan by preventing unnecessary extra work on the system. No matter what system you have, you’ll want to invest in maintenance on a regular schedule to keep it in top-notch shape.

Why Work with Kay Plumbing

Water heater problems pop up at the most inconvenient times. Kay Plumbing comes at the time we agreed on, with the things we need to repair your heater in our vans. Whether it’s 5 p.m. or 5 a.m., we’ll bring the same high-quality service to fix the problem.


Same-Day and 24/7 Emergency Services

A broken water heater is enough to deal with. Kay Plumbing will diagnose and repair the issue the same day you give us a call – whether it’s a holiday or midnight, or a regular business day at a regular business hour. We take pride in our punctuality. We’ll arrive when we told you we would, so you’re never waiting around wondering when help is going to be there.


We Handle Any Plumbing Problem

There’s no problem too big for us. Whether your water heater is dripping at its base or you need a routine flush of the system, we’re bringing the same effort and quality service.


Nearly 15 Years of Experience

We’ve been serving South Carolina since 2008. We’re qualified to give you expert advice, and we know how things like the mineral deposits the Midlands sit on can impact your water heater system. Thanks to our long service in the area, you don’t have to take our word on our claims – hundreds of customers have shared their experience with our team already.


Stress-Free Plumbing Repairs

We pull up to your home with everything we need in our trucks. We start the diagnosis and repair immediately, we don’t hide fees you don’t find out about until you see the receipt, and we do the job right the first time. We clean up the inevitable mess before we leave, so your home stays tidy.

What Are Our Customers Saying?

The people we’ve served before are the ones who are the most qualified to speak on our quality of service.

Frequently Asked Questions

How do I know if my water heater is broken?

The obvious sign we hear about a broken water heater is that we can only get cold water. Sometimes this isn’t the only sign, or even the main one. Here are other things to look out for:

  • You have low water pressure.
  • Your water temperature is inconsistent – from too cold to too hot to finally just right – or lukewarm at best.
  • It takes a long time for your unit to heat water.
  • Your unit is leaking.
  • Your utility bills are increasing but your usage hasn’t changed.
  • Your water heater is nearing the end of its typical lifespan.

If your unit is leaking at the base, immediately call a plumber. All leaks from your water heater need attention as soon as possible, but this type of leak indicates an irreparable issue and can turn into a more serious problem.

How do I know if it’s time to replace my water heater?

It’s good to be aware of the typical lifespan of your unit. If it’s in its upper age range, and/or it’s showing some of the following signs of failure, it’s time to think about what your next unit will be:

  • Discolored water or water with a metallic smell
  • Very little or no hot water, or very hot water
  • Changes in water pressure
  • Higher utility bills despite no change in usage or low water temperature
  • Noises within the unit
  • The cost of repeatedly repairing it costs more long-term than a new water heater would

Kay Plumbing will inspect your unit and give you advice on what to replace it with, if necessary, based on your household, budget, and general water usage.

Why is my water heater leaking? What should I do about it?

Your water heater could be leaking because of an issue with a valve or sediment build up. A plumber should always be called out for a leaking water heater to make sure it’s not a sign of a larger issue. If moisture or puddles are gathering at the base of your water heater, you need to call a plumber immediately because this means you have an irreparable issue within your tank.

How often should I have my water heater flushed?

You should have your water heater flushed at least once a year, and possibly more if you have hard water. Sediment builds up in your system and makes the fixture less efficient in all ways, and it can shorten the water heater’s lifespan. If your water heater is making noises, it’s a good sign there’s been a buildup of sediment that needs to be flushed.

Can I service my water heater myself?

Handy homeowners may choose to repair or maintain their water heaters themselves, and this is often alright if they’re experienced and the issue isn’t overly serious. Just make sure to always shut off electricity or gas power to the unit and let the water cool down before you do any work. You’ll probably want to cut the water supply while you’re working on it, as well.

If you can’t diagnose the problem yourself, or you find it’s bigger than you can handle, it’s best to call out a plumber. The last thing you want is to accidentally make an issue worse.

Water heater maintenance

Contact Us

How can we help you?

Bathroom Services Requested