24/7 Emergency Plumbing Repair Services Across the Midlands
Do you have a burst pipe? Did your water heater go out completely? Are you concerned about a possible gas leak? These problems spring up at any time or day, and Kay Plumbing will expertly make repairs the same day you call us, no matter what time it is.
Turn off your water or gas line, or call us if you’re not sure how!
If leaking water or gas is the emergency at hand, turning off the main line is one of the most important things you can do to prevent damage before a professional arrives.
In the case of a gas leak, your safety should always be put above finding the shut-off valve, especially if you don’t know where it’s located. Getting your household outside and opening up as many windows and doors as possible to help ventilate the gas are helpful steps while you wait for an emergency service.
If you need help finding a gas shut-off valve, operating it, or other assistance with a gas leak emergency, call us at 803-445-3707. We’ll walk you through what you need to do to be safe, whether you use our emergency services or not.
You’re one emergency call away from a professional who knows how to fix all things plumbing.
Issues With Water Supply or Sewage Backup
Sewage leaking is a serious health risk, and low water pressure can indicate issues with your pipes that need fixed sooner rather than later. Frozen pipes have the potential to burst and cause water damage – even here in South Carolina. We keep up with the latest technology, making it easier to handle unexpected repairs.
Issues With Gas Plumbing & Gas Leaks
If you think there’s a problem with your gas system, or you suspect you have a leak, you need to call an emergency service (the fire department, your utility company, and/or your plumber) immediately! Natural gas is extremely dangerous, flammable, and even explosive in high enough concentrations. Do not use your cellphone indoors! This could light the gas.
Issues With Dripping & Leaky Pipes
If there’s a drip falling steadily from your ceiling or you have a leaky pipe, a professional should be contacted as soon as possible. Water damage is serious, and repairing it can be expensive – flooring and personal belongings can be destroyed, a black mold infestation may develop, and more. Get the pipe fixed while it’s only a patch of wall or ceiling that needs to be replaced.
Issues With Your Water Heater
Having no hot water because someone used it all up in a shower is one thing. Having no hot water at all, is another altogether. A broken water heater is an emergency, especially in the colder seasons. It affects personal hygiene, your ability to clean your home, and more.
One Emergency is Enough
When an emergency plumbing problem is fixed, it should stay fixed. The stress of having the emergency just that one time is more than enough for a year. Whether you call our emergency number on a holiday, in the middle of the night, or at the end of our shift, we’re going to bring the same high-quality level of service we’d bring any other day and time of the week.
Your Quality of Life Shouldn't Be Affected
Emergency plumbing can be necessary, but it can also be expensive. Some plumbing issues are frustrating inconveniences you can schedule to be fixed in a few days without significantly affecting your daily life.
If you’re unsure if you can wait to schedule a regular appointment, but it would be better for your wallet if you did, don’t hesitate to ask us. We’ll give you advice based on what you’re telling us about the issue and your needs – not based on up-selling.
Why Work with Kay Plumbing
You don’t need the stress of a plumbing problem! You want professional plumbers who know what they’re doing, who can explain anything you don’t understand clearly, and who won’t rush to make costly replacements for what could’ve been simple fixes.
Reliable Service, Solutions, & Installations
We arrive when we say we’re going to arrive. We communicate clearly with you about what we’re doing and why. When we give you a quote, we’re upfront about the pricing – there are no hidden fees. And we get the job done right the first time, so you don’t need to call us back.
We Leave Your Home Mess Free
Plumbing repairs can get messy fast! We won’t leave anything for you to clean up. No matter what mess is left behind from our repair services, we’ll take care of it.
Stress-Free Consultation & Installations
We’ll personally visit your property to speak with you about water filters, new piping or any other plumbing installations you are interested in. We will discuss your budget, what your concerns might be and find a solution for you.
It doesn’t have to break the bank to repair or upgrade your plumbing system. We provide solutions for minor repairs to new installations and everything in between.
We’ve been voted Best Plumber by the Lexington Life Magazine. Across hundreds of reviews, from Facebook, Google, and Angie’s List, we have an average rating of 4.6/5 stars. At our core, we believe in providing excellent service to our customers so their home stays in tip-top shape.
Locally Owned & Operated
Kay Plumbing has been serving South Carolina since 2008, and we understand how local geography in the state impacts our customers’ plumbing and water services.
Same-Day Services: All Year Long at Any Hour
Kay Plumbing responds to calls the same day we receive them. If you realize you have an issue at an odd hour or non-business day, don’t worry! We have 24/7 emergency services, so you never need to wonder how long you’ll be waiting to have a serious issue repaired.
Master Plumbers with Years of Experience
You want an expert who knows what they’re doing, who’s reliable, and who has a proven track record. Our founder is a second-generation plumber who understands quality plumbing services. We take pride in our high customer satisfaction rates.
Fast Emergency Call Outs
You can reach our team day or night for any plumbing emergency. Whether you’ve got a burst pipe, gas leak, or blocked sewer line, we’re on call 24/7 to protect your home from disaster.
We Handle Any Plumbing Problem
We bring our vans loaded with anything we can typically expect to need for a repair or installation. In the case we need a spare part, our Lexington warehouse is stocked with everything we might need, so the only delay is the drive from the warehouse back to your home.
What Are Our Customers Saying About Us?
Customers for Life
"This by far is the best Plumbing Service in Lexington. There work ethic and detail to the job at hand, while being kind and respectful- make this company one of a kind. I am certain my family will be customers for life. "
- Haley H.
"They did a fantastic job of being upfront about costs and what to expect during the visit. They have a great plan you can sign up for to help with costs. Mike was extremely kind and professional."
- Ashleigh M.
Can't Go Wrong
"This company has installed and repaired a few things in my home and it was done right the first time! Colt is the name of the plumber who I highly recommend however, you can’t go wrong with any of them!! Great company and quality work!"
- Jay C.
"Matt and company did an excellent job replacing all our supply lines in our house from the quoting process to job completion. Communication was excellent.Everything was explained thoroughly. They showed up on time, use better quality supplies and even finished a little bit ahead of schedule.
- Geo H.
"Flushed out our tankless water heater. Very professional and very knowledgeable about his job. Answered all questions about service provided and the plan I signed up for. Will highly recommend to anyone needing a plumber."
- Brandon E.
Emergency Plumbing FAQs
Is it worth calling a plumber or can I stop the emergency myself?
It depends on what the emergency is related to. For example, if you have a gas leak, you shouldn’t try fixing it yourself because it’s dangerous in more than one way. But, a clogged drain can probably be fixed if you know how to use a plunger or make the correct cleaning solution, and only if those don’t work or the clog is impacting the flow of water is it time to consider calling an emergency plumber.
What are the most common plumbing emergencies?
Most serious plumbing issues could severely impact your daily life and even the structural integrity of your home. Some issues that should have a professional called out immediately include:
- A broken sump pump
- Issues with your gas line or a gas leak
- A burst pipe
- A constant, continuous leak, even if it doesn’t look like a lot of water
- Issues with your water line or sewer line
- No hot water, even after your water heater should have been replenished
How long will my plumber take to fix the problem?
Your plumbing problem might have a simple solution for a professional plumber. It might involve drain cleaning to remove a build up of soap residue and hair, for example. On the other hand, your plumber might need to do something more intense, like replace pipes. In short, it depends on what the repair is. Our plumbers will arrive quickly, and we know how to communicate with homeowners about what’s going on – ask us, and we’ll give you our best estimate.
My pipe burst! What should I do?
Stopping the water flow is the first step. Turn off your main water valve – if you don’t know where it is, check under the kitchen sink or near the water heater first. The pipe should stop leaking water, but you can also run a faucet to confirm no water is running to it. You may want to turn off electric breakers in the area of the house where the pipe burst to prevent any accidents, and you’ll want to move your belongings somewhere with good ventilation or outside to start drying.
If you have plumbing experience and the equipment on hand, you might be able to fix the damages yourself. Otherwise, if you haven’t already, you need to call a plumber immediately to fix the pipe and help prevent expensive water damage.
How do I prevent plumbing emergencies?
Keeping your plumbing well-maintained is always the first part of prevention. Plumbing is easy to forget about because when it’s working correctly, we usually aren’t very aware of it, even as we wash dishes or water our garden. Schedule regular maintenance with a plumber for things like your septic system, and be proactive in keeping your drains clean and free of things that could build up and cause a clog.
What are warning signs I might have a gas leak?
You might get the classic sulfury, rotten-egg smell associated with gas leaks, but you can’t count on it. You might instead notice that your house plants, which were healthy and well, are dying or dead now. Your gas bill might be rising higher than normal. There might be signs around the gas pipe itself – it might be hissing, emitting a small, dust-like cloud, or visibly damaged.
Due to the unbalanced ratio of oxygen to carbon monoxide in your home, you might see symptoms in your household. Some signs of a gas leak affecting humans – and pets – include mood changes, breathing difficulties, nausea, and loss of appetite, among more symptoms.
Beware, though: If you’re having symptoms of illness when you enter your house, and only in your home, but you’ve ruled out the possibility of a gas leak, you still need to have an inspector come out. You might have black mold or something else dangerous in your home causing the symptoms.
I definitely have a gas leak. What should I do?
Make sure your household is out of the home, and leave doors and windows open. Once you’re outside, call an emergency service or your gas supplier’s emergency number. Don’t try to fix it yourself or make phone calls inside. You have no idea how much gas has filled your home, and it’s extremely flammable.
How do I prevent gas leaks?
As with many things, regular maintenance and inspection is key to preventing unwanted surprises. You can install carbon monoxide detectors, be aware of where in your home you’re putting chemical materials away, and – in the worst case scenario – make sure there’s a fire extinguisher on hand in case a spark lights the gas.
What is not a plumbing emergency?
Emergency plumbing service is expensive, and you might be wondering if you can wait to make a phone call until tomorrow or the next day. Issues that can cause flooding, like a broken sump pump or burst pipe; immediate health risks to your household, like septic contamination of your potable water or a possible gas leak; or interruptions in your water supply, water pressure, or – especially in the colder months – hot water, are issues you probably don’t want to put off handling.
On the other hand, though it might be inconvenient, it’s possible to go a few days without a garbage disposal. If you have multiple bathrooms and only one toilet is clogged beyond function, you might not need a plumber immediately. If you have a friend’s help or you’re able to go to a laundromat, even a washing machine hose breaking might not require you to call an emergency plumber.
Ultimately, you know what is an inconvenience to you and what is going to negatively affect your quality of life. If a plumbing issue falls into the latter category, then you should probably get service as soon as possible.
How can we help you?