Why Kay Plumbing?
“Honest, Professional Work — It’s Our Reputation”
We could sit here and tell you why we are the best, but we will let our reviews take front row instead.
Project: Tankless water heater installation
Project: Miscellaneous repairs
Project: Emergency Call
I have known Kay Plumbing Services, its owners, and employees for many years now. I know them to be honest, knowledgeable, hardworking, and quick to respond to any and all calls made to them. I highly recommend their services. No one is better.
Project: Commercial Work
I have used this company several times. They were very professional and did an outstanding job.
Project: Tenant work
I use Kay Plumbing for our rental properties. They are efficient and get the job done right!
Project: Various Jobs
I love KAY PLUMBING. They are very reliable and reasonable I will always use this service.
Project: Gas line
I have used Kay Plumbing services on three occasions. Each time the work was done expertly, in minimum time, and for reasonable costs. I trust Konrad and his team to handle my plumbing needs (install gas line to new gas oven, connect to new gas meter and provision required valves and cutoffs, install connections to new tub in master bath) with skill and professionalism.
Konrad completed our backflow testing as required by the city. He was on time, reliable, and they took care of all the necessary paperwork. Kay Plumbing did a great job for us.
Project: Leaking Sink
Nothing leaky about these guys. Prompt, courteous and through.They always do a thorough run thru check list to double check to make sure all is well!
Project: Ice Maker Line Leak
I came home from a trip late one evening finding water all over my kitchen floor. The ice water dispenser from the fridge was running a steady thin stream. Got it to stop, then scooped up as much Water as possible. First thing Friday morning, I called Kay Plumbing asking for Bryan Young in particular (had very good experience with work he had done previously) to come take a look. He showed up about a couple of hours later. Told Bryan we don't use much ice cubes and even less ice water, Bryan suggested to shut off the water supply to the fridge altogether. Great idea, at least for our purposes (Europeans usually don't put ice cubes in their drinks and don't use ice water). Bryan also noticed that there was extensive water damage; he recommend a reliable company with whom Kay works, arranged with them to come out take a look the same day (indeed they came the same day). Bryan is very professional with the right touch of being personal; he explains in detail what he'll do to fix the problem and quotes the price. Before he starts the work, you 'know where you stand.' You can count on Bryan (and on Kay Plumbing)! Thank you very much Bryan.
I left a message on your website for a service appointment for a leaky faucet at my sink in the kitchen...I was pleasantly surprised that you were able to come on the same day to see if you could possibly find a reasonable solution to my problem which may have been quite extensive...both Matt the Master Plumber and Chris the Accounts Mgr were very diligent and caring in finding out what I felt the problem was before starting to see if it could be fixed easily...we thought it may take a new faucet for my kitchen sink but were pleasantly surprised that the existing faucet could be fixed for much less than a new faucet would have cost...I am on a fixed income and REALLY appreciated this being done... THANK YOU Matt and Chris and you will be the first I call if I have any more plumbing problems!
Norma Kay Fricker
Project: Emergency Call
Saved our BACON AGAIN!!!! I am proud of Kay's Plumbers and there non-stop assistance they continue to perform for my family. When in trouble call CONRAD of Kay's plumbers!!!! Conrad has helped us on emergency calls as well as regular routine maintenance. He can even help you with recommending a good contractor for other projects as well. I am a person who is always on the go so when my wife has a plumbing issue there is no hesitation it will be Kay's plumbing we are calling!!! 5 Stars
"Don't deal with the other CHUMPS and RIP-Offs use Kay's Plumbers!!!"
Project: Pipe freeze
"Last year I had a pipe freeze and burst in my wall. I researched plumbers and picked Kay Plumbing because they had the highest customer ratings on google and yahoo.
Konrad came out immediately after I called, and fixed the pipe. He had to cut a whole through my wall to get to the pipe (which freaked me out)- BUT he somehow picked the exact position of the broken pipe and only removed a very small piece of sheet rock. I was able to repair it myself!! His knowing exactly where to cut thoroughly impressed me.
Two weeks ago, I had ANOTHER pipe freeze and burst in my wall- this time upstairs- MAJOR water damaage. Konrad made it to my house FIRST (before the water company or the mitigation company) and shut the water off for me. After the water mitigation team left, Konrad came back that night (9pm) to locate and replace my busted pipe so I would have water!! He not only fixed the pipe that busted, but also the pipe in the wall above it, which would have probably busted next year!! He also cleaned up everything for me!!
HE IS AWESOME!! His "plumber in training" is really nice too!! I have a yearly maintenance plan with him which gives me a discount when my stuff breaks!! With the plan, he also comes out twice a year for no charge to ensure that everything is functioning properly. ALSO - if you have the yearly maintenance plan- you are first in line for service when things freeze and burst and all of Columbia needs a plumber!!
Project: Drain pipe leaking
"Konrad, everything is working just fine. You guys are very professional. Thanks."
Project: Replace Well Pump
"We found Konrad because we mis-dialed from the list of plumbers we had. Good news for us. We were having problems with our well. Konrad & Taylor came out the next day and diagnosis our problem. The next morning they came back and fixed the problem. Taylor was polite and worked steady. Konrad seemed to know the answers before I could even ask the questions. Very professional outfit."
Project: Replace washing machine hoses and polybutylene pipe
"Conrad, THANK YOU SO MUCH!! Bob told me how terrible the water line to the washing machine was. You saved us a great deal of money and aggravation by fixing this BEFORE it leaked a lot of water into our home. Also, the lines under the house you replaced was appreciated. I have given your name and phone number to numerous people I know. You deserve to be thanked over and over again."
Project: Main drain stoppage - Stride Rite store
"Konrad was extremely professional and informative. He was patient and understanding about the fact that we were running a business and had customers to assist. He was also courteous in not leaving a big mess after such a tough job. Thank you for all your accomplished efforts! I will recommend you to others!"
Project: Outside hose bib broke off
"We highly recommend Kay Plumbing to anyone who's ever needed a trusted, reliable, honest and reasonably priced plumbing job. Mr. Konrad answered our plumbing emergency, and arrived within 30 minutes. He was thorough, clean and very professional. What a great experience!"
Project: Sewer/drain line leak under house
"Loved my first experience with Kay Plumbing. Will use you all again for sure."
Project: No water on well system
"Just wanted to say that Konrad is the best!! He came out on a holiday and got my well water issue resolved. Not many company owners would be working on a holiday, but Konrad and Kay Plumbing is one of the best plumbing companies in the Midlands of SC. I highly recommend them to anyone with any plumbing issue.... prompt, reliable and honest.... thanks again, Konrad."
Project: PSA plumbing safety inspection
"Need a reliable & experienced plumber you can trust? I recommend Konrad's company. Locally owned, small business man with great work ethic. His guys came out to my house this morning to do a thorough inspection & eval. We've been using Konrad for several yrs, & I just renewed my annual service agreement - very reasonable cost for great benefits. I like QUALITY work, so I choose Kay Plumbing!"
Project: Leaking water heater
"This service is absolutely recommended. Just absolutely. Today we found that our water heater was dead and needed to be replaced. We called "Kay Plumbing". Three hours later we had new working device installed. Old one - removed and taken away. Everything was made fast and professionally. Great job."
Project: Faucet leaking
"They are a great company. Great service and great job."
Project: Miscellaneous repairs
"Kay Plumbing Services combination of skill, experience and intuition is exactly what I was looking for in a plumbing company. Their professionalism and ethics far exceed those of other plumbing companies that have done work for me in the past. I recommend Konrad's company to anyone seeking a competent, trustworthy plumbing company for their home or business."